Thesis Archive
Designing and developing an enhanced system for settling traffic violation fines in Metropolitan Manila Development Authority : (MMDA) (2011)
Reina Camille R. Glorioso
Bernadine Louise N. Portes
Jose Rafael D. Sibuyo.
Abstract:
-This study is about designing a new system that will improve the settling of traffic violation fines due to the increasing unsettled traffic violation fines in the Metro Manila Development Authority over the past 7 years (2004 2011) which is caused by the long waiting time of the motorists in the system and the relevant policies of the agency that affects processing times inside the Redemption Center. In supporting the objective of MRRES, which is to use relevant and timely information from the traffic enforcement database for the agencys decision making to enhance traffic regulations, the gap between the manual and automated operations inside the Redemption Center were considered in the study.
System Development Life Cycle served as the framework of the study. The study analyzed the Metropolitan Road Rules and Enforcement System of MRRES, which is the system used by MMDA to manage the traffic violation records using Object-Oriented Analysis and database systems. The ten main processes involved in the Redemption Center were analyzed thru capacity planning and line balancing.
From ten main processes that the motorist will go thru, with the proposed system design, the motorist will only have to go thru one process. The user-interface and the functionality of the proposed system were tested by the current MRRES users using MORAE recorder. The proposed system was validated using ARENA simulation to determine the variability that could happen when arrival rates and the number of workstations have changed. The simulation was also used for the proposed system to determine the maximum capacity it can accommodate in a day with the minimum queuing time for each motorist in the whole system.
Adviser:
Mr. Rolando Polancos
[email protected]