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De La Salle UniversityDe La Salle University
  • About
    • About DLSU
      • Facts and Figures
      • Vision-Mission
      • Lasallian Guiding Principles
      • History and Traditions
      • University Governance
      • Code of Ethics
    • Our Core Values
    • Quality@DLSU
    • DLSU President
    • DLSU Administration
    • DLSU Fellows
    • DLSU Emeriti
    • De La Salle Brothers
    • Lasallian Mission
    • Staff
      • Staff Directory
      • Jobs@DLSU
    • Offices
    • Alumni
    • Board of Advisors
  • Admissions
    • Scholarships
    • Undergraduate
    • Graduate
    • Integrated School
      • Grade School
      • Junior High School
      • Senior High School
  • Academics
    • Colleges
      • Brother Andrew Gonzalez FSC College of Education
        • Counseling and Educational Psychology
        • Educational Leadership and Management
        • English and Applied Linguistics
        • Physical Education
        • Science Education
      • College of Computer Studies
        • Computer Technology
        • Information Technology
        • Software Technology
      • Tañada-Diokno School of Law
      • College of Liberal Arts
        • Behavioral Sciences
        • Communication
        • Filipino
        • History
        • International Studies
        • Literature
        • Philosophy
        • Political Science
        • Psychology
        • Theology and Religious Education
      • College of Science
        • Biology
        • Chemistry
        • Mathematics and Statistics
        • Physics
      • Gokongwei College of Engineering
        • Chemical Engineering
        • Civil Engineering
        • Electronics and Communications Engineering
        • Industrial Engineering
        • Manufacturing Engineering and Management
        • Mechanical Engineering
      • Ramon V. del Rosario College of Business
        • Accountancy
        • Commercial Law
        • Decision Sciences and Innovation
        • Management of Financial Institutions
        • Management and Organization Department
        • Marketing Management
      • Carlos L. Tiu School of Economics
    • Campuses
      • Manila
      • Laguna
      • Makati
      • Rufino (BGC)
    • Undergraduate
      • Degree Programs
      • Student Handbook
        • Amendments
      • Undergraduate Viewbook
      • Laguna Campus Viewbook
    • Graduate
      • Degree Programs
      • Student Handbook
        • Amendments
      • Graduate Studies Viewbook
        • Brother Andrew Gonzales F.S.C. College of Education
        • College of Computer Studies
        • College of Liberal Arts
        • College of Science
        • Gokongwei College of Engineering
        • Ramon V. del Rosario College of Business
    • Integrated School
      • SHS Research Congress
      • Student Handbook
    • School of Lifelong Learning
    • Academic Calendar
    • Faculty
    • University Registrar
    • Enrollment Services Hub
      • Document Tracking
      • Request for Documents
      • CAV CHED requests
  • Research
    • Conferences
    • Abstracts
    • Centers (1)
      • Advanced Research Institute for Informatics, Computing and Networking (AdRIC)
      • Alfred Shields FSC Ocean Research (SHORE)
      • Bienvenido N. Santos Creative Writing Center (BNSCWC)
      • Center for Business Research and Development (CBRD)
      • Southeast Asia Research Center and Hub (SEARCH)
      • Yuchengco Center (YC)
    • Centers (2)
      • Center for Engineering and Sustainable Development Research (CESDR)
      • College of Science Center for Natural Sciences and Environmental Research (CENSER)
      • Institute of Biomedical Engineering and Health Technologies (DLSU-IBEHT)
      • Jesse M. Robredo Institute of Governance (JMRIG)
      • Lasallian Institute for Development and Educational Research (LIDER)
      • Social Development Research Center (SDRC)
      • Thermomechanical Analysis Laboratory
    • Offices
      • Research and Grants Management Office
      • DLSU Publishing House (DLSUPH)
      • DLSU Intellectual Property Office (DIPO)
      • DLSU Innovation and Technology Office (DITO)
      • Research Ethics Office (REO)
    • Journals
    • Manuals
    • Projects
      • Algae Big Hub
      • Coenomap
    • Publications
  • Campus Life
    • Undergraduate Online Viewbook
    • Graduate Online Viewbook
      • Brother Andrew Gonzales F.S.C. College of Education
      • College of Computer Studies
      • College of Liberal Arts
      • College of Science
      • Gokongwei College of Engineering
    • Campus Map
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    • Student Resources
    • Student Organizations
    • Libraries
    • The Museum
  • Global
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      • Student Guide
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Using Outlook Web Access (OWA)

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Using Outlook Web Access (OWA)

Configuring Junk E-Mail Filters in Outlook Web Access (OWA) Guidelines

Mail classified by the server as Junk E-mail will be delivered to your Junk E-Mail folder. Deleting junk emails may save a lot of space in your E-mail so you don’t easily go over your mailbox quota. You can also enable your e-mail’s Spam Filtering to automatically get rid of Junk E-mails. To enable this option, follow these steps:

  • Login to your My.LaSalle portal account.
  • On the left side of your MLS e-mail account window, near the bottom, is a set of buttons. Click Options.
  • In the Options window, scroll down the section titled Privacy and Junk E-mail Prevention. This is where you setup your Junk E-mail settings in Outlook Web Access. To enable the Junk E-mail filter, tick the Filter Junk E-mail check box. It is also suggested that you tick the Block external content in HTML e-mail messages check box as this can help protect your computer from viruses as well as SPAM trackers sent in E-mail messages to you.
  • Click the Save and Close button to save your settings and return to your Inbox. Your new settings will now be activated.

How to view your Blocked Senders List in OWA

The Blocked Senders List enables you to view and manage e-mail addresses of known and unknown spammers. Messages from e-mail addresses on this list are treated as spam by the Junk E-mail Filter and are moved to the Junk E-mail folder instead of the Inbox.

  • Open your OWA email account.

  • On the lower-left pane, click Options.

  • On the right-pane, scroll down until you see the Privacy and Junk E-mail Prevention.
  • Click Manage Junk E-mail Lists.

  • In View or Modify list select Blocked Senders.

How to view your Safe Senders List in OWA

The Safe Senders List enables you to view and manage e-mail addresses of known e-mail senders. E-mail addresses on this list will never be treated as spam by the Junk E-mail Filter.

  • Open your OWA email account.

  • On the lower-left pane, click Options.

  • On the right-pane, scroll down until you see the Privacy and Junk E-mail Prevention.
  • Click Manage Junk E-mail Lists.

  • In View or Modify list select Safe Senders.

How to mark an e-mail as SPAM

When the Junk E-mail Filter fails to detect an email as spam, you can manually tag that email address and have the Junk E-mail Filter detect it as spam in the future.

  • Open your OWA email account.

  • On your Inbox folder, right-click the spam email then select Add Sender to Blocked Senders List.

How to mark an e-mail as NOT Spam

When the Junk E-mail Filter incorrectly detects an email as spam, you can manually un-tag that email address so that the Junk E-mail Filter will not deliver that email to the Junk E-mail folder in the future.

  • Open your OWA email account.

  • On your Inbox folder, right-click the spam email then select Add Sender to Safe Senders List.

How to add an e-mail address to your Safe Senders List

If want to make sure that an email will go to your Inbox and not to the Junk E-mail folder, add the sender’s email address to the Safe Senders List by following these steps:

  • Open your OWA email account.

  • On the lower-left pane, click Options.

  • On the right-pane, scroll down until you see the Privacy and Junk E-mail Prevention option.
  • Click Filter Junk E-mail.
  • Click Manage Junk E-mail Lists.

  • In the View or Modify list, select Safe Senders then click Add.

  • Type the email address you want to be considered as Safe Sender then click OK.

  • You should see the email address listed as Safe Sender. Click OK.

  • Click Save and Close.

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ITS Help Desk @ the Manila Campus
Room 305, Gokongwei Hall
De La Salle University
2401 Taft Avenue
1004 Manila, Philippines

Email: 
[email protected]

Google Chat:
itservices

Contact Numbers 
SMS/Viber:
+6320917-5873364
Contact:
(632) 8524-4611 to 26 local 316 and 466
(632) 8526-4242 (Direct Line)

ITS Help Desk @ the Makati Extension Campus (MEC)
5/F, RCBC Plaza Tower II
6819 Ayala Avenue
1200 Makati City, Philippines

Contact No.:
(632) 753-4611 local 111

ITS Help Desk @ the Laguna Campus
W401, Milagros del Rosario Building
LTI Spine Road, Brgys. Biñan and Malamig,
Biñan, Laguna 4024, Philippines

Google Chat:
its.stc.helpdesk
Email:
[email protected]
Contact No.:
(049)554-8900 local 130

ITS Guides

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