Technology Infrastructure and Assets Section

Overview

The Technology Infrastructure and Assets Section (TIA) Section of ITS is responsible for the planning, improvement, implementation, and management of essential operations related to the University’s information technology infrastructure. TIA’s services include the campus’ computer laboratory management, network management, server management, and IT asset management.

TIA is also an operational support unit responsible for acquiring, implementing and managing information technology infrastructure requirements in campus. It focuses on the support for campus network connections, wide area networks, data center, network security, camplus wireless network, computing platforms, management of IT assets, and providing technical assistance to the offsite campuses for its IT resources.

Mission

  • Provide the IT infrastructure and support services to the University

Vision

  • Have a complete IT infrastructure with 99.9% annual uptime or better

The Team

castillo_noel

Noel Castillo

TIA COORDINATOR

soliva_jr_teodoro-edited

Teodoro Soliva Jr.

Assistant Coordinator for Asset Management

magsisi_leo

Leo Magsisi

Assistant Coordinator for Server Management

begonia_vincent

Vincent Begonia

Assistant Coordinator for Network Management

valenzuela_jayson

Jayson Valenzuela

Network Engineer

caldo_randy

Randy Caldo

Network Engineer

cuison_benedict

Benz Cuison

Sr. System Administrator

gamayao_delford

Delford Gamayao

System Administrator

ignacio_marven

Marven Ignacio

System Administrator

saavedra_lloyd

Lloyd Saavedra

Inventory Staff

jerica-joy-tenasas

Jerica Joy Tenasas

Inventory Staff

Joanna May Oquendo

Joana Oquendo

Inventory Staff

Services

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Documentation

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Policy and Guidelines

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Security

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Help Desk @ DLSU

is an information and assistance resource that troubleshoots problems our users encounter. It is the central point to receive immediate help on various IT problems/concerns through a wide range of activities 

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