Designing the Future DLSU Student Experience

A 10-week series of collaborative workshops on High-Level Student Lifecycle Process and Data Requirements was recently concluded for the BITUIN Program. The workshops covered 28 processes related to the Integrated School, Undergraduate and Graduate Studies Segments of the University. A key outcome of the workshops was the reduction of the processes from 28 to 18, resulting in the harmonization of processes across segments, and the decommissioning of some non-value adding processes. As replacement for decommissioned processes, modern or digital channels are being explored.

Effective immediately, as Quick Win Student Experience Improvements, the following will be rolled out:

The workshops were geared toward defining clear and complete business requirements that would form the basis for developing an integrated, secure and stable Student Lifecycle Platform. From August 1 to October 10, 2022, two vendors, namely Technopoly Inc. and Amihan Global Strategies, were onboarded to lead the process and data workshops. Key business stakeholders, led by Dr. Robert Roleda as Executive Sponsor, were tapped from FAO, OAS, Office of the University Registrar (OUR), and Office of Admissions and Scholarships for the Integrated School (OASIS) to participate in the intensive process redesign workshops. Technopoly Inc. and Amihan Global Strategies, DLSU’s newest Partners on the BITUIN Program, have a wealth of experience in their respective domains. Technopoly’s expertise revolves around strategic process implementation and quality management.

Their Clients include Jollibee, Robinsons Retail Holdings, Inc., Alaska Milk Corporation, PLDT, and Max’s Group. Technopoly is run by an all-Lasallian Team headed by Managing Director and former College of Engineering Chair, Dennis Beng Hui. On the other hand, Amihan Global Strategies is a digital consulting and technology company that builds sustainable engineering solutions from analytics to cloud-enabling IT infrastructure, supporting companies like BDO, Penshoppe, Pioneer Insurance, and Aboitiz. Amihan Global Strategies is chaired by Lasallian Alumnus Winston Damarillo.