STEP 3: Delivery
Delivery within the Philippines
The documents will be delivered to the requestor’s designated address through our courier service provider, WWWEXPRESS. The tracking number will be sent via email once documents are released to the courier.
Due to the different routes of the courier representatives, the specific time of delivery cannot be determined. An authorization letter and a copy of the student’s valid ID must be presented by the representative if the student is not available to receive the documents.
If the location specified is not included in the courier’s standard serviceable areas, instructions for pick-up at the nearest WWWEXPRESS branch will be provided to the requestor. Requestors who will still opt to avail of door-to-door service will be billed separately and directly by WWWEXPRESS.
The delivery schedule is dependent on the courier’s lead times and may be affected by travel restrictions or COVID-related policies.
Delivery to Other Countries
The delivery of documents outside the Philippines will be handled by DHL EXPRESS. Availability of the courier service is dependent on location, hence it is important that the requestor provides the exact Town/Suburb, City/Province/State, Country, and Postal Code.
Delivery to a postal address is currently not possible. Requestors must specify an alternative delivery address.
The complete delivery rates can be accessed here.
The estimated lead times are shown in the table below.
DELIVERY ADDRESS | DELIVERY TIME
(Distinct from Processing Time*) |
Metro Manila
|
2 to 3 working days after the document has been processed
An additional 5 to 7 days will be applied for areas that are outside of the courier’s standard serviceable areas. |
Other Provinces
|
3 to 5 working days after the document has been processed
An additional 5 to 7 days will be applied for areas that are outside of the courier’s standard serviceable areas. |
Other Countries
|
2 to 3 days for neighboring countries and up to 20 days for countries with long distances.
Please refer to DHL EXPRESS delivery lead times. |