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Dr. Charmine Sheena Saflor

Assistant Professor

Educational Background

Ph.D. in Industrial and Systems Engineering,
Chung Yuan Christian University

Master of Science in Industrial Engineering,
MAPUA University

Bachelor of Science in Industrial Engineering,
Adamson University

Dr. Charmine Sheena Saflor recently graduated from the Industrial and Systems Engineering Department at Chung Yuan Christian University in Taiwan. She finished her bachelor’s degree in Industrial Engineering at Adamson University, Manila, Philippines, and her master’s in Industrial Engineering at Mapua University, Manila, Philippines.  She has three years of experience working in manufacturing, construction, and supply chain management before eventually transferring to academia. She is an Assistant Professor at De La Salle University Philippines and focuses on ergonomics and production systems as her research area.

Research Interest

  • Quality Management Systems,
  • Cognitive Ergonomics,
  • Operations Research,
  • Design of Experiments,
  • Information Systems,
  • Production Systems

Selected Publications

  • Jou, Y.-T., Mariñas, K. A., & Saflor, C. S. (2022). Assessing cognitive factors of modular distance learning of K-12 students amidst the COVID-19 pandemic towards academic achievements and satisfaction. Behavioral Sciences, 12(7), 200. https://doi.org/10.3390/bs12070200
  • Jou, Y.-T., Mariñas, K. A., Saflor, C. S., & Young, M. N. (2022). Investigating accessibility of Social Security System (SSS) mobile application: A Structural Equation Modeling Approach. Sustainability, 14(13), 7939. https://doi.org/10.3390/su14137939
  • Jou, Y.-T., Saflor, C. S., Mariñas, K. A., & Young, M. N. (2023). Determining factors affecting perceived customer satisfaction on public utility bus system in Occidental Mindoro, Philippines: A case study on service quality assessment during major disruptions. Sustainability, 15(4), 2996. https://doi.org/10.3390/su15042996
  • Jou, Y.-T., Saflor, C. S., Mariñas, K. A., Manzano, H. M., Uminga, J. M., Verde, N. A., & Dela Fuente, G. (2024). An integrated multi-criteria decision analysis and structural equation modeling application for the attributes influencing the customer’s satisfaction and trust in e-commerce applications. Sustainability, 16(5), 1727. https://doi.org/10.3390/su16051727
  • Jou, Y.-T., Saflor, C. S., Mariñas, K. A., Young, M. N., Prasetyo, Y. T., & Persada, S. F. (2022). Assessing service quality and customer satisfaction of electric utility provider’s online payment system during the COVID-19 pandemic: A structural modeling approach. Electronics, 11(22), 3646. https://doi.org/10.3390/electronics11223646

GET IN TOUCH WITH US

St. La Salle Hall, De La Salle University
2401 Taft Avenue, Malate 1004, Manila, Philippines

Gokongwei College of Engineering (Andrew Bldg. 9th flr)
Trunkline: +632 85244611 local 229
Direct Line: +632 85244611
Industrial and Systems Engineering Department (Andrew Bldg. 8th flr)
Phone: (632) 524-4611 loc. 220
Email: [email protected]