Chancellor

Call Handling Guidelines For new service requests, the Help Desk will ask the caller for the following details: Name Location (department, building, room number) Problem Details For existing service requests, the Help Desk will ask for the following details: Name …

Policies and Procedures for Borrowing Multimedia Equipment Requirement DLSU validated/registered identification card is required to check-out or check-in laptop and/or projector. Policies The multimedia equipment is prioritized for classroom use. Faculty members are allowed to borrow the multimedia projectors and …

Biometrics User Guide Things to consider Use your index finger, if possible The index finger guarantees more accurate and stable fingerprint input. Check if your fingerprint is clean or injured Fingerprints become less recognizable if these are too dry, wet, …

Applying for Co-Academic Personnel’s (CAP) Web Access Guidelines The Department Chair shall make a requisition either by emailing the Help Desk or by filling-up a Service Requisition form (SRF). The request should contain the name/s of the CAP/s to be …

Help Desk E-mail Announcement Posting Guidelines These guidelines are adopted in connection with Helpdesk announcements to allow users better management of their email accounts and to standardize policies and procedures in the posting of messages. Message Categories Helpdesk announcements are …

These guidelines are adopted in connection with Helpdesk announcements to allow users better management of their email accounts and to standardize policies and procedures in the posting of messages. Message Categories Helpdesk announcements are initially categorized as follows: University Policies …

Adding Students in the Integrated Virtual Learning Environment (IVLE) Guidelines Go to http://ivle.dlsu.edu.ph/workspace/asp Enter the Workspace. Type in the username and the password. Click on the Admin link. Go to Account Management. Fill out the required fields in the Add one …

Accessing ccs1.dlsu.edu.ph FTP Site Open your Internet browser and go to ftp://ccs1.dlsu.edu.ph. You will be prompted for your user name and password. In keying-in your user name, add manila\before it. Click Login. Your folders will be displayed. Accessing ccs1 Files through File Share …