Joy Mari S. Bautista

Professional Lecturer

Educational Background

MS Industrial Engineering,
De La Salle University

BS Industrial Management Engineering minor in Service Management,
De La Salle University

I have gained expertise in Supply Chain, Project Management, Marketing and even People Management through my work experience in the manufacturing, retail, and financial technology industries for the past 10 years. Recently, I registered and now co-own a startup trading corporation based in Pampanga, while currently teaching part-time Cost Accounting, Operations Management and Lasallian Studies courses at De La Salle University. I was qualified for the ladderized BS-MS program and hence earned both my Bachelor’s and Master’s degrees in the field of Industrial Engineering from De La Salle University, with a full ERDT-DOST scholarship grant for my Master’s degree. With this, I was privileged to present my research in different conferences like the Asia Pacific Industrial Engineering and Management Society (APIEMS) in Cebu and Korea last 2013 and 2014 as well as the International Conference on Service Sciences and Innovation (ICSSI) in Taiwan last 2014.

Research Interest

  • Process Improvement
  • Operations Management
  • Supply Chain Management
  • Service Quality
  • Project Management

Selected Publications

  • Bautista, J. S. & Tangsoc, J. C. (2016). Hospital Service Quality Assessment and Analysis: A Multi-Perspective Approach. DLSU Business & Economics Review, 26(1), https://ejournals.ph/article.php?id=9940

GET IN TOUCH WITH US

St. La Salle Hall, De La Salle University
2401 Taft Avenue, Malate 1004, Manila, Philippines

Gokongwei College of Engineering
 (Andrew Bldg. 9th flr)

Trunkline: +632 85244611 local 229
Direct Line: +632 85244611
Industrial and Systems Engineering Department (Andrew Bldg. 8th flr)
Phone: (632) 524-4611 loc. 220
Email: [email protected]