Help Desk @ DLSU

Is an information and assistance resource that troubleshoots problems our users encounter. It is the central point to receive immediate help on various IT problems/concerns through a wide range of activities 

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FAQs
Computer Lab Reservation
Service Request Form
Service Equipment Req. Form

ANNOUNCEMENT

We are pleased to inform you that as a student or a faculty/staff member of De La Salle University, you are eligible to download the latest Microsoft Windows 10 Education at no to little cost.

For students, Windows 10 Education can be downloaded at no cost under the Microsoft Student Use Benefit (SUB) program.

For faculty and staff, Windows 10 Education can be downloaded for a minimal fee.  There are also other educational software available at discounted prices.

 

For Download Instructions:

    1. Go to https://dlsu.onthehub.com/  and click Register.
    2. Type your DLSU email address in the Organization-Issued Email Address field and click Continue.
    3. ​Proceed with the registration process and submit the form.  ​An email will be sent to your account to confirm your email address (this is to ensure that users are being verified with their profile and not trying to use another member’s account to register).
    4. Click Sign In and enter your Username (DLSU email address) and password.
    5. You should see the Microsoft Windows 10 Education (Multilanguage) – Download.
    6. Click Add to Cart and then choose Check Out.
    7. Download and install your free Microsoft Windows 10 Education.

ANNOUNCEMENT

 

We hope this simple gift will help make your school experience meaningful and
productive for you. Aside from gaining access to all the Microsoft Office programs you know and love, such as Word, Excel and PowerPoint, this package includes:

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For Download Instructions:

  1. Go to portal.office.com or click here.
  2. Login with your username and password. You should see the Office Pro Plus available for you to download and install.
  3. Download and install Office Pro Plus up to five devices, including Windows, Apple, and Android devices.

www.office.com/GetOffice365
www.facebook.com/OfficePH

Microsoft respects your privacy. Please read our online Privacy Statement. © 2013 Microsoft Corporation. All rights reserved.

If you would prefer not to receive future promotional emails from Microsoft Corporation, please click here. These settings will not affect
any newsletters you’ve requested or any mandatory service communications that are considered part of certain Microsoft services.

All the Office 365 Pro Plus programs – all free for you. All students and teachers are entitled to FREE downloads of the complete Office 365 Pro Plus software package.

 

Latest Articles

  • Understanding why some users do not receive your messages since the conversion to name-based e-mail

    May 11, 2009

    With the implementation of name-based email, the Information Technology Center has received reports that there are instances when some users do no receive e-mails. After investigating this problem, ITS has found that this has nothing to do with the server.

    Probable causes of this problem may be any of the following:

    • Sender uses cached auto-complete e-mail address in Outlook e-mail client.
    • Recipient has two name-based email addresses: an employee account and a student account.
    • Sender mistakenly sent e-mail to the recipient’s other e-mail address (to the student account e-mail instead of the employee account e-mail and vice versa).

    Read more

    Understanding the issues on the “Outlook is retrieving data” message in Outlook 2002 and 2003

    May 12, 2008

    If you are running your My.LaSalle email through Microsoft Outlook, you may have noticed that a dialog balloon that contains the message “Outlook is trying to retrieve data from the Microsoft Exchange Server <server name>” occasionally appears on your notification bar. If you are disturbed by the appearance of this message, it is important to understand why this happens, and what you can do about it.

    Read more

    Choosing A Good Password

    January 9, 2008

    A password is a second part of an access code. It is a secret series of characters that enables a user to access a file, computer, or program. It helps ensure that unauthorized users do not access the computer or particular data files and programs.

    Read more

    Mailbox Maintenance Tips

    October 03, 2007

    There are a number of things that you can do to help you manage your mailbox size and avoid quota issues, keep your email well-organized and free from junk email.

    Read more

    WiMax vs. WiFi

    September 10, 2007

    WiMax (802.16e) is the latest standard of wireless networking. While WiFi is a network infrastructure being used in LAN (Local Area Network) environments, WiMax is designed to provide high speed internet access in the MAN (Metropolitan Area Network).

    Read more

    Review: Windows Vista

    September 10, 2007

    Windows Vista is, as promised, the biggest new version of Windows since Windows 95. So much has changed in the incredibly long period of time between its release and of its predecessors, Windows 2000 and Windows XP. Its numerous new features include major User Interface changes with the new Windows Aero, enhanced security features with Windows Defender and Windows Backup, and optimized entertainment features with Windows Media Center.

    Read more

    Review: Microsoft Office 2007

    September 10, 2007

    Microsoft had gone back to the drawing boards with the new Office product released in early 2007. Instead of creating yet another Office version with a slightly modified user interface and slightly improved features, the company has completely rethought the productivity application User Interface, and came up with one they call a more ‘result-oriented’ UI.

    Read more

    View all Articles

Be informed of the various measures and limitations that are enforced on the user accounts issued to the computing community of DLSU.

Be a responsible User.

Read User Account Policies

Help Desk @ DLSU

Information Technology Services Office

ITS Help Desk @ the Manila Campus,
Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Philippines

ITS Help Desk @ the Makati Extension Campus (MEC),
5/F, RCBC Plaza Tower II, 6819 Ayala Avenue, 1200 Makati City, Philippines

ITS Help Desk @ the Laguna Campus,
W401, Milagros del Rosario Building, LTI Spine Road, Brgys. Binan and Malamig, Binan, Laguna 4024, Philippines

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