Systems Management and Services Section

Overview

The Systems Management and Services Section (SMS) Section of ITS manages and evaluates implemented computer-based information systems previously requested by the academic/administrative units to facilitate their operations. SMS also maintains the master reference files to ensure file/data integrity for the office’s computerized systems.

Mission

  • Manage previously implemented automated information systems, and evaluate these systems annually
  • Proactively respond to the information needs and database support requirements of the University

Vision

  • Fully support the University’s automated processes

THE UNIT

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Vivian Sy

SMS COORDINATOR

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Florinda Castillo

Sr. Data Administrator

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Karen Alli

Quality Assurance Analyst

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Emily Robrigado

Software Administrator Assist.

Services

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Documentation

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Policy and Guidelines

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Security

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Help Desk @ DLSU Help Desk @ DLSU

is an information and assistance resource that troubleshoots problems our users encounter. It is the central point to receive immediate help on various IT problems/concerns through a wide range of activities 

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