Computer Laboratory Administrator

The Assistant Manager for Computer Laboratories assists the Manager for IT Response Center in the strategic planning, management, and operational oversight of all university computer laboratories. This role ensures the optimal functionality, security, and continuous support of laboratory resources critical for teaching, learning, and administrative operations. The incumbent directly guides and supervises Computer Laboratory Administrators, ensuring adherence to IT policies and the effective delivery of laboratory services aligned with the University’s curriculum and IT infrastructure.

1. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
2. Entry-level applicants or candidates with up to 1 year of experience in computer operations, technical support, or laboratory assistance are welcome to apply.
3. Knowledge of basic PC hardware and software troubleshooting, including the ability to diagnose and set up desktop computers and related technologies.
4. Proficiency in Microsoft Windows and MS Office applications, with the ability to operate and maintain lab equipment such as printers, projectors, speakers, and scanners.
5. Basic understanding of network troubleshooting and general IT support practices.
6. Strong communication, interpersonal, customer service, and multitasking skills, with the ability to work under pressure, with minimal supervision, and on shifting schedules when required.

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