Job Posting for October 27, 2017

Balsam Brands

Company Background:

Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Position Title:Content Editor

Job Description:

  • Balsam International is looking for Content Editors who will communicate daily with our US-based teams and play a key role in maintaining the quality of the written content on our e-Commerce websites. They will be responsible for editing and providing feedback on the work of the writing team.

Duties & Responsibilities:

  • Oversee a team of writers to ensure that tasks are completed on time.
  • Edit product descriptions, articles, blog posts, and marketing materials according to the company's style guide, SEO keywords, and other parameters.
  • Enforce company writing standards for writers. Provide regular feedback to ensure standards are met.
  • Implement specialized assignments under the supervision of functional leads and the Content Manager.

Qualifications:

  • Minimum of 2 years of editing experience for a print or online production.
  • Experience in a variety of writing formats (social, long-form, blog posts, etc.)
  • A passion for writing and editing. You should be able to write and edit engaging and informative articles on a variety of subjects. Note that you may be required to occasionally write articles or blog posts.
  • Excellent command of the English language. A bachelor's degree in English, Journalism or Communication is a plus.
  • Must be detail-oriented and organized.
  • Understand basic SEO practices, such as link development and keyword research and analysis.
  • Proficient in MS Word and Wordpress, basic Excel applications and PowerPoint.
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Needs to have a fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)
  • Must live within Metro Manila

Status: Full-time

Direct link to apply:
"http://smrtr.io/o3_atQ

Position Title:Copywriter

Job Description:

  • Balsam International is looking for Copywriters who will communicate daily with our US-based team and play a key role in the development of our projects. They will be responsible for writing content for our e-Commerce websites.

Duties & Responsibilities:

  • Write effective and compelling product descriptions according to the company’s style guide.
  • Write SEO-optimized articles, blog posts, and other marketing materials.
  • Plan and implement blog calendars and campaign projects.
  • Work closely with brand ambassadors.
  • Provide support for cross-functional teams (Social Media, Reputation Management, SEO, etc.)

Qualifications:

  • High level of English reading and writing skills. A bachelor's degree in English, Journalism, or Communications is a plus.
  • Must have a passion for writing - you should be able to write engaging and informative articles on a variety of subjects.
  • Understand basic SEO practices, such as link development and keyword research and analysis.
  • Must be proficient in MS Word, basic Excel applications and PowerPoint, and comfortable performing online research as required.
  • Excellent team player and interpersonal skills.
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Needs to have a fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)
  • Must live within Metro Manila.

Status: Full-time

Direct link to apply:
"http://smrtr.io/bukduQ

Position Title:Digital Analyst

Job Description:

  • Balsam International is looking for a Digital Analyst who will be responsible for the maintenance and day to day operations of our analytics tools, for supporting deep-dives with specific online marketing requests, and development of new insightful reports. He/She must have a strong eye for detail, prior experience with Google Analytics and must be proficient in MS Excel.
  • He/She is someone who loves playing with data, considers Excel fun, and is quick to react when minor issues affect the process of data analysis. In addition to this, he/she will drill down in Google Analytics, find something noteworthy and add that to their list of things to analyze with enthusiasm.
  • He/She must have good English communication skills (written and verbal), should be comfortable engaging in frequent communication and providing the marketing teams with reports and insights, asking probing questions, receiving feedback, training, and learning new tools remotely. He/She is a key player in maintaining our analytics systems and processes.

Duties & Responsibilities:

  • Analyze website performance and support e-Commerce to make better business decisions and deliver the highest level of customer experience.
  • Collect, interpret and analyze product sales data to find opportunities and help improve web merchandising and product assortment.
  • Filter and “clean data using state-of-the-art methodology.
  • Maintenance and improvement of various analytics systems and processes.
  • Develop reports and presentations in a clear and actionable manner.
  • Support other functions through ad hoc analysis.
  • Expected to adapt, develop and expand skills as new and advanced solutions are introduced.

Qualifications:

  • A Bachelor’s degree in any field. Quantitative backgrounds are highly preferred.
  • At least 2 years of work experience on relevant role.
  • Experience using Google Analytics and general understanding of e-Commerce.
  • Very strong knowledge of Microsoft Excel – must be comfortable in building complex models and formulas; experience in Power BI is a plus.
  • Knowledge in SQL and/or Regular Expression is a plus.
  • Unrelenting attention to detain and deliver error-free work on a consistent basis.
  • Curious and enjoy being creative in solving problems.
  • Excellent communication skills - fluency in written and spoken English.
  • Ability to work independently.
  • Willingness to learn new tools quickly.
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Needs to have a fast, reliable internet connection with a minimum connection speed of 2MBPS (actual)
  • Must live within Metro Manila.

Status: Full-time

Direct link to apply:
"http://smrtr.io/sgpV2Q

Position Title:e-Commerce Analyst

Job Description:

  • Balsam International is looking for an e-Commerce Analyst who will be responsible for compiling e-Commerce metrics for a small portfolio of sites. He/She must be a hard-working and trustworthy individual with a keen attention to detail, excellent time management skills, and proactive communication practices.

Duties & Responsibilities:

  • Expertise in pulling data from different sources into Excel, calculating e-Commerce metrics, and complying results into PowerPoint decks.
  • Execution of tasks and duties with specific areas of responsibility such as competitor monitoring, downloading detailed data reports and updating email subscriber lists into our email service provider.
  • Contribute to projects and campaigns under the guidance of more senior team members.

Qualifications:

  • 2+ years of analytics experience working with Excel, PowerPoint, Google Analytics and working with e-Commerce metrics.
  • Self-motivated and able to prioritize daily work in a fast-paced environment.
  • Strong attention to detail.
  • Strong computer literacy.
  • High proficiency of the English language. Excellent written English is required.
  • Strong analytical and problem-solving skills.
  • Able to learn quickly and work with minimal supervision.
  • Able to accept feedback and willing to receive training.
  • A fun, hard-working, team-oriented, can-do attitude!
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Knowledge of HTML and SQL (nice to have, but not a requirement)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPs (actual not subscribed)
  • Must live within Metro Manila.

Status: Full-time

Direct link to apply:
"http://smrtr.io/1JdDSw

Position Title:Online Marketing Analyst

Job Description:

  • Balsam International is looking for a Jr. Online Marketing Analyst who will be responsible for supporting marketing initiatives in Pay-Per-Click, Comparison Shopping Engine, and Affiliate marketing channels. He/She must have keen attention to details, proficiency in MS Excel, excellent organization and communication skills, and prior experience with online marketing is a major plus.

Duties & Responsibilities:

  • Researches keywords based on products and general industry terms.
  • Writes ad copy, short product titles and descriptions.
  • Updates MS Excel spreadsheets with bid adjustments and uploads them into an online tool.
  • Builds, optimizes, and updates comparison shopping engine feeds.
  • Manages relationships with affiliate sites.
  • Updates performance reports in MS Excel.
  • Analyzes performance using MS Excel and makes recommendations to improve performance.
  • Uses Google AdWords, Google Analytics and other online interfaces to further analyze and understand performance (training will be provided however, prior experience with these tools is a major plus).
  • Tracks changes made into accounts and keeps the team informed of when major changes are complete.
  • Other online marketing analysis and support as needed.

Qualifications:

  • Highly skilled in MS Excel – must be comfortable building and using complex models and formulas.
  • Prior experience in online marketing is a major plus.
  • Experience with Google AdWords and Analytics is an advantage.
  • Strong knowledge in SEM and website strategy will give you an edge.
  • Must be detail-oriented and organized.
  • Must have strong problem-solving and troubleshooting skills.
  • Fluent in written and spoken English.
  • Ability to work independently.
  • Willing to learn new tools quickly.
  • Comfortable working through a task via electronic means (email, chat and task management applications)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)
  • Must live within Metro Manila.

Status: Full-time

Direct link to apply:
"http://smrtr.io/NTKRvw

Position Title:Sr. SEO Analyst

Job Description:

  • Balsam International is looking for a Sr. SEO Analyst who will be responsible in assisting in the planning and implementation of the overall SEO strategy for a small portfolio of sites and provide support for all SEO initiatives. He/She must be a hard-working and trustworthy individual with project management skills, keen attention to detail, strong analytical skills, excellent time management skills, and proactive communication practices.

Duties & Responsibilities:

  • Assume partial ownership of discrete work streams within the SEO function.
  • Lead various SEO projects and campaigns to improve both on-site and off-site SEO.
  • Contribute to the planning and execution of ongoing campaigns and initiatives (integration of Social Media and Content related activities)
  • Help develop team members’ skills and expertise as it relates to the function.
  • Constantly review and make improvements to current processes.
  • Take the lead in managing functionally specific tools and technologies (configuration, reporting, and maintenance).
  • Serve as a lead in the analysis and reporting of site performance (traffic and page performance)
  • Regularly communicate project and team progress to Philippines-based SEO Lead and US-based SEO Manager.
  • Provide leadership to the maintenance of technical SEO content (meta data and other code related optimization)

Qualifications:

  • 3+ years SEO experience.
  • Advanced knowledge of search engine optimization and/or online marketing.
  • Skilled with keyword research, on-page and off-page SEO best practices.
  • Highly experienced with Google Webmaster Tools and Google Analytics.
  • Proficiency in MS Office programs, in particular strong Excel skills.
  • Strong computer literacy and ability to learn different software platforms.
  • Must have very high quality American English writing skills.
  • Strong analytical and problem-solving skills.
  • Self-motivated, detail-oriented, and able to prioritize daily work in a fast-paced environment.
  • Able to learn quickly and work with minimal supervision.
  • Able to accept feedback and willing to receive training.
  • A fun, hard-working, team-oriented, can-do attitude!
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Basic understanding/familiarity of HTML (Nice to have, but not required)
  • Managed a team of SEO Analysts (Nice to have, but not required)
  • Have read “The Art of SEO” (Nice to have, but not required)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPs (actual)
  • Must live within Metro Manila.

Status: Full-time

Direct link to apply:
"http://smrtr.io/GLEDmA

Position Title:Website Operations Supervisor

Job Description:

  • Balsam International is looking for a Website Operations Supervisor who will be responsible in coordinating the work of the Website Operations Team. He/She will update the content and images on our e-Commerce websites and maintain the company’s product information in a database.
  • He/She must be an excellent communicator who can explain processes, software tools, and projects to team members. He/She must have a customer-oriented mindset, considering how work will impact the customer and prioritizing accordingly. He/She must be hard-working, organized and a reliable leader who fosters team spirit and enjoys coaching team members.

Duties & Responsibilities:

  • Assists the U.S.-based site management team in delegating work to Web Operations team members. A successful Supervisor will ensure that team members are assigned work that suits their individual strengths, but that also allows them to continue to develop in their roles.
  • Continually balances the overall work of the team across team members and re-assign tasks as needed.
  • Helps team members prioritize their to-do lists based on business and customer needs.
  • Actively informs the U.S.-based site management team about the status of projects, priorities, and team members’ workloads.
  • Sets the agenda for, run, and send out minutes for weekly team meetings. Organize and plan the agenda for monthly in-person team meetings in the greater Manila area.
  • Become an expert in the ongoing work of the team and train team members on new processes and tools.
  • Develops and rolls out processes that make team’s work easier and more efficient. Document team processes and create “how to” guides for common or ongoing tasks.

Qualifications:

  • 2+ years of experience coordinating the work of a small team. Ability to foster team spirit, motivate a team, and coach team members.
  • Experience using enterprise software tools and/or web applications to perform tasks and maintain data. Willingness to figure out how to use new tools and enthusiasm for training others.
  • Intermediate+ Excel skills. Should be able to identify and use helpful formulas for standard business tasks involving moving, combining, and manipulating data.
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)
  • Must live within Metro Manila.

Status: Full-time

Direct link to apply:
"http://smrtr.io/_YSrcAA

Contact details:

Interested candidates may apply by clicking on the direct link or by sending their resume to tmrecruiting@balsambrands.com

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