Job Posting for April 06, 2017

Aegis BPO Malaysia Sdn Bhd


Company Background:

Aegis is a global outsourcing and technology serviced company that committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 43 locations across 9 countries with more than 40,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 35 billion conglomerate.


Job Vacancy:

Executive – Travel Centre: 20 per month

Qualifications:

  • Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.
  • Candidate with Diploma level qualification in other fields of study are also encouraged to apply
  • Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
  • Fluent in Korean and English

Job description:

  • To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries for Korean customers.
  • To exceed customers' expectation in terms of customer service & accurate information.
  • To be able to provide information related to travel and tours for customers' convenient traveling.
  • To communicate with Expedia contracted vendors about customers’ inquiries / queries.

Contact Details:

Eunae Shin (HR – Talent Acquisition Specialist)
Eunae.shin@aegisglobal.com
+82 10 4561 6510

Aegis Malaysia office
+60 3 7661 3636

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