Technology Support and Laboratories

Overview

The ITS – Technology Support and Laboratories (TSL) Section is responsible for the installation and maintenance of all computer facilities and other related IT equipment in the University.

TSL also handles technical support, MLS account activation, posting of email announcements, and Wi-Fi activation. Trainings are also being conducted by TSL for the benefit of the faculty and co-academic personnel (CAP).

Vision

TSL envisions on giving quality support services and exceeding customer satisfaction to all sectors of the University.

Mission

  • Core Purpose

        • To provide readily efficient IT support services to the University.

    Quality Policy

        • Utmost customer satisfaction
        • Prompt/positive response to customers’ requests
        • Immediate feedback to customers’ requests
        • Continuous learning of advancements in technology and management skills

   Easy Access

TSL PERSONNEL

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Mary Jean Soria

TSL COORDINATOR

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Aaron Capuno

Assistant Coordinator for Technical Support Team

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Criselda Garcia

Assistant Coordinator for Help Desk

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Jenalene Ambat

Assistant Coordinator for Computer Lab Management

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Christopher Madrona

Technical Support Engineer

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Arnel Roland Garing

Technical Support Engineer

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Alexander Quesea

Technical Support Specialist

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Joey Callos

Technical Support Specialist

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Radcliffe Perona

Technical Support Specialist

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Oliver Reyes

Technical Support Specialist

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Richard Tabano

Technical Support Specialist

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Nestor Alcober

Technical Support Specialist

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Rommel Tupig

Computer Laboratory Supervisor

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Ramel Penales

IT Help Desk Officer

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Gerald Ico

IT Help Desk Officer

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Joseph Patrick Tapang

IT Help Desk Officer

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Zarah Jane Jolejole

IT Help Desk Officer

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Aris Jastin Venan

Technical Support Assistant

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Gerwin Caballes

Technical Support Assistant

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Aerol Supranes

Technical Support Assistant

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Michelle Arizapa

IT Help Desk Officer

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Help Desk @ DLSU

is an information and assistance resource that troubleshoots problems our users encounter. It is the central point to receive immediate help on various IT problems/concerns through a wide range of activities 

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