De La Salle University - Manila

Technology Support and Laboratories Section

Overview

The ITS - Technology Support and Laboratories (TSL) Section is responsible for the installation and maintenance of all computer facilities and other related IT equipment in the University.

TSL also handles technical support, MLS account activation, posting of email announcements, and Wi-Fi activation. Trainings are also being conducted by TSL for the benefit of the faculty and co-academic personnel (CAP).

Vision

TSL envisions on giving quality support services and exceeding customer satisfaction to all sectors of the University.

Mission

Core Purpose

• To provide readily efficient IT support services to the University.

Quality Policy

• Utmost customer satisfaction
• Prompt/positive response to customers' requests
• Immediate feedback to customers' requests
• Continuous learning of advancements in technology and management skills

Services

View the Technology Support and Laboratories Section's list of services.

• Coordinator
  Mary Jean B. Soria
   
• Assistant Coordinator for Technical Support Team
  Aaron B. Capuno
  • Arnel Roland T. Garing, PC/Network Engineer
  • Marven M. Ignacio, PC/Network Engineer
  • Christopher V. Madrona, PC/Network Engineer
  • Noreen Vera P. Roxas, PC/Network Engineer
  • Jayson D. Valenzuela, PC/Network Engineer
  • Alexander R. Quesea, Technical Support Specialist
  • Mark Gil F. Resureccion, Technical Support Specialist
  • Oliver A. Reyes, Technical Support Specialist
  • Jonel Ray A. Soco, Technical Support Specialist
  
  
• Assistant Coordinator for Help Desk Team
  Criselda F. Garcia
  • Nestor D. Alcober, Jr., IT Help Desk Specialist
  • Kharissa M. Baltar, IT Help Desk Specialist
  • Kenneth L. Febra, IT Help Desk Specialist
  • Princes Zenadie S. Rafael, IT Help Desk Specialist
  • John Christopher G. Tatlonghari, IT Help Desk Specialist
     
• Assistant Coordinator for Computer Lab Management Team
  Jenalene A. Ambat
  • Randy S. Caldo, Laboratory Supervisor
  • Radcliff R. Perona, Laboratory Supervisor
  • Laboratory Assistants