De La Salle University - Manila

ITS Services

Members of the academic community may avail of the following services by accomplishing a Service Request Form and sending it to ITS-TSL-Help Desk at Room 305 in Gokongwei Hall.

Access regulation / permission

Activation / Deactivation of MyLaSalle account
Activation / deactivation of MyLaSalle accounts for faculty, administrators, organizations, offices, scholars, and contractual staff.

Addition / Removal of e-mail address to / from a mailing list

Computer laboratory management
Management of computer laboratories by defining allocation to different users, processing lab reservations, and monitoring usage of computer laboratory resources.

Computer set-up
Setting up and configuration of computers, transferring of files, and configuring for network printing.

Creation / Deletion of mailing list

Data extraction / Report generation/printing
Generation of computer-based system reports for operational and management uses.

Data / Information update
Maintenance of master reference files.

Forms / Charts design
Creation of dynamic forms and charts that may be made downloadable through the DLSU web site.

IT asset management
Inventory management / tracking of the University's IT assets.

Network management
Providing of access to the network via wired, wireless, and dial-up connection.

Photoshoot / Virtual Tour

Print publishing

Program access request

Replacement unit/s

Service unit/s
Acquisition of computer facilities and its optimal allocation for academic, administrative, or seminars/conferences' requirements.

Security management
Regulation of web access and unblocking of web sites.

Server management
Bandwidth reservation, and thesis hosting.

Service / Backup unit provisions

Standby support Engineer/s

System development / Revision
Design, development, implementation, documentation, and evaluation of computer/manual-based information systems. This service comes in the form of implemented computer-based information systems and enhanced manual-based systems as requested by the departments/administrative units to facilitate their operations

Transfer and insallation of application software

Web graphics publishing
Announcement, marketing, or promotion of both academic and non-academic events such as seminars, conference, or exhibits through publishing flash banners at the DLSU home page.

Web site creation
Creation of web pages for the different University offices and colleges.

Web site updating
Covers the maintenance of web sites for DLSU-Manila.

For inquiries regarding ITS's services, contact ITS-TSL-Help Desk through dialling local 316 or 466, or sending an e-mail at helpdesk@dlsu.edu.ph.