The ITS Office's Historical Background

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On-line Classroom Reservation System (OCRS)
Reservation of classrooms and audio-visual equipment by select administrators and faculty members for use in make-up classes was made online through their respective academic departments.

MLS Parent
The My.LaSalle (MLS) Parent facility was launched middle of this year. This gave the parents access to the grades, class schedule and fees assessment of their offspring. Automatic access is granted upon the activation of the child account after the payment of fees.

Branded Computer Units in ITC Labs
A total of 391 branded Pentium 4 computer units were placed in eight (8) ITC computer laboratories within campus.

Upgraded Switches
Two (2) new Huawei Core Switches were installed for “high availability” network set up. As a result, service/network connections will function even during the down time of one core switch. The core switches are projected to serve the University until 2011 or beyond. In addition, edge switches were also upgraded and augmented.

Database Migration
The Data Administration Office used the Alpha server to migrate databases to Oracle 9i from the previous version. It also simultaneuously migrated production and tests databases to branded high-end servers for faster data processing and bigger storage capacity. This was undertaken to mitigate the risks of hardware failure which is common in clone computers.

The Quality Assurance (QA) Team was created to further improve the software developed by ITC-SMO for the academic community. This was done to cultivate quality initiatives as the “way of life” in its work culture.

DLSU-Manila Web Site Redesign
The 8th version of the DLSU-Manila web site’s graphic and navigation designs was launched. This version conformed with World Wide Web Consortium specifications and standards. All of its pages were accessible to all people including those who are vision-impaired, have hearing, physical, cognitive and neurological disabilities, across most Web browsers and output devices. The web site also had keyboard shortcuts such as hot keys and reserved keys for easy navigation.

Among its newest features was RSS 2.0 (Really Simple Syndication). RSS is a standard format used to share content over the Web. It allows one to receive the most recent updates about topics of choice from a preferred web site direct to one's desktop.

ITCorkboard PDF version
The IT Center’s Newsletter, ITCorkboard, had a new look-and-feel. Its first PDF version had a printed magazine’s layout and design.

Flash Banner Posting
The number of flash banner requests increased by 85% from the preceding year. La Salle’s official newsletter issued by the Marketing and Communication Office (MCO), 2401, was also included in the lineup.

Fillable PDF Forms
The number of online fillable portable document format (pdf) forms in the various DLSU web sites reached more than 150. Offices continue to request for the conversion of their frequently used forms to this format.

Plantilla Management System (PLM)
The Process Review and Improvement Office (PRIO) reviewed the PLM. The manual procedures and existing systems of the Office of the Vice-President for Academics and Research’s creation, update and monitoring of the plantilla were streamlined.

Graduate Admission Process Review
The processes in graduate admission and enrolment were defined, standardized and documented. Improvement recommendations were put in place.

CFO Maintenance Process Improvement
PRIO enhanced inventory processes of the Computer Facilities and Operations (CFO) Office which included receiving, monitoring and releasing of equipment, e.g., new, for repair and for disposal. Policies, procedures, work instructions and relevant records were analyzed and documented.

CFO Help Desk Process Review
Responsibilities and activities performed by the Help Desk were compared to the information technology field’s standard help desk functions. This was done to review, validate and analyze if their responsibilities were properly aligned and if they were essential to their effective and efficient delivery of services.

TQM Trainings for DLS-Araneta University
PRIO conducted Total Quality Management (TQM) trainings on its modules Customer is Always... the Customer and Basic Documentation to selected members of the DLS-Araneta University campus.

Streaming and Webcasting Infrastructure Deployment
The streaming and webcasting infrastructure was deployed. This enabled DLSU to broadcast over the Web. The Electronics and Communications (ECE) Department started operating an Internet radio service. The inauguration of the satellite and video link with the Tokyo Institute of Technology (TIT) was held also. As a result, DLSU can now engage in distance education with TIT via the satellite infrastructure.

Reduced Malware Spread
An anti-virus software’s intrusion detection and firewall capabilities reduced the number of monthly virus/worm attacks by over 80%. Closing several TCP/IP ports helped reduce the attack and spread of malware such as viruses and worms via OfficeScan Corporate Edition (OSCE) Intrusion Detection System (IDS).

HP System Insight Manager
HP System Insight Manager was deployed in all Windows-based servers. This made server monitoring and management centralized and more proactive.

Proxy Cluster Deployment
A proxy cluster was also deployed to improve the availability and performance of proxy services.

Deployment of Server Audit Scripts
Audit scripts were deployed to further improve the security of the servers.

Official Transcript of Records Report Using Oracle Reports
The Systems Management Office (SMO) implemented the Official Transcript of Records program using Oracle Reports. It was deployed to the Office of the University Registrar (OUR) early this year. As a result, undergraduate and graduate transcripts now have a uniform transcript format. Prior to the deployment of the system, ProCOBOL and Microsoft Excel were used to generate the said reports.

E-tickets for Attend Commencement Exercises
In addition to the reading by the smart card/barcode reader for faculty and graduating students as attendance verification in commencement exercises, the OUR used the electronic ticket (e-ticket) for verification of the guests attending the activity. Upon entrance to the commencement exercises venue, the Attend Commencement Exercises (ACE) monitored the validity of the guests' e-tickets.

After the graduation ceremony, faculty IDs were read by the smart card reader at the reception venue entrance. This facility aided the OUR in the preparation and process of faculty attendance both at the commencement exercises and at the reception.