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End-to-end management of the back office of the University IT—including data networks, physical and virtual systems, and other IT-related devices / equipment from ground work to completion.
Server management
Installation, configuration, management and hardening of server operating systems and its applications.
Server administration, management and securing of networks
Regulating web access and unblocking of web sites
Bandwidth reservation
Creation and maintenance of mailing lists
Backup and restore of server applications
Thesis hosting
Network management
Ensure secure, reliable IP Networking through the monitoring and management of our campus IT infrastructure, including routers, network switches and network structured cabling systems.
Network monitoring and performance and capacity management
Provide access to the network via wired, wireless, and dial-up connection.
Computer Laboratory Management
Management of computer laboratories by defining allocation to different users, processing lab reservations, and monitoring usage of computer laboratory resources
Asset Management
Management of the University's IT assets throughout its life cycle.
Management, monitoring, and updating of IT inventory
Handling of software licenses, service level agreements, and software and hardware acquisition
Provide and maintain units for support to the academic community