De La Salle University - Manila

Computer Facilities and Operations Office

The ITC-Computer Facilities and Operations (CFO) Office handles acquisition, installation and maintenance of all computer facilities, including the campus-wide network and other related equipment in the University.

The office evaluates requests of the administrative offices and colleges regarding computer hardware and software requirements and recommends the appropriate computer system. The office is tasked to acquire and upgrade the software to support the Center's services to the University and to maintain the inventory of computer supplies and related software manuals. The office also generates the report requirements of the Center, department units, and the academe.

Mission

Provide the IT infrastructure and support services to the University

Vision

Have complete IT infrastructure with 99.99% uptime or better

Quality Policy

• At least 99.99% availability of network infrastructure;
• High availability and continuous accessibility of computing resources;
• Utmost customer satisfaction;
• Prompt/positive response to customers’ requests;
• Immediate feedback to customers’ requests;
• Continuous learning of advancements in technology and management skills.

Department Head
Noel C. Castillo

PC Network Group
Vincent R. Begonia, PC/Network Engineer
Christopher V. Madrona, PC/Network Engineer
Jayson D. Valenzuela, PC/Network Engineer

PC Engineer Group
Randy S. Caldo, PC Engineer
Aaron B. Capuno, PC Engineer
Delford S. Gamayo, PC Engineer
Arnel Roland T. Garing, PC Engineer

Help Desk Group
Daisy T. Binuya, Sr. Help Desk
Ma. Lourdes Bernadette M. Ibay, Sr. Help Desk
Criselda R. Fortaleza, Help Desk
Jenalene A. Ambion, Help Desk

Inventory Management Group
Mary Jean B. Soria, Inventory Manager
Paolo V. Pantig, Inventory Officer
Lloyd B. Saavedra, Inventory Officer