De La Salle University - Manila

Pathfinder : Six Sigma

Ronald Snee defines Six Sigma as "a strategic business improvement approach that seeks to increase both customer satisfaction and an organization's financial health." Source: Managing six sigma : a practical guide to understanding, assessing, and implementing the strategy that yields bottom-line success. TS156 .B74 2001 Informaton-Reference, 2nd floor.

A quality measure and improvement program developed by Motorola that focuses on the control of a process to the point of six sigma (standard deviations) from a centerline, or 3.4 defects per million items. It includes identifying factors critical to quality as determined by the customer, reducing process variation and improving capabilities, increasing stability and designing systems to support the six sigma goal. Source: http://bridgefieldgroup.com/bridgefieldgroup/glos8.htm#S

A methodology that provides businesses with the tools to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of product. Source: http://asq.org/glossary/s.html

Books dealing with the topic are listed in the catalog under the heading:

• Six Sigma (Quality Control Standard)

The following descriptors or keywords may be helpful in locating related books:

• Best practice
• Business process reengineering
• Lean manufacturing
• Production management
• Production planning
• Quality assurance
• Quality control - Statistical methods
• Reliability engineering
• Service industries - Quality Control - Statistical methods
• Standard deviations
• Total quality management

BOOKS

Basic references located at the Information-Reference, 2nd floor:

• Demystifying six sigma : a company-wide approach to continuous improvement. Alan Larson.HD62.15.L36 2003.
• Managing Six Sigma : a practical guide to understanding, assessing, and implementing the strategy that yields bottom line success. Forrest W. Breyfogle III, James M. Cupello, Becki Meadows. TS 156 .B74 2001
• Six Sigma for electronics design and manufacturing. Sammy G. Shina. TK7836 .S57 2002.
• The Six Sigma project planner : a step-by-step guide to leading a Six Sigma project through DMAIC. Thomas Pyzdek. HD69.P75 P99 2003.
• The Six Sigma handbook : a complete guide for greenbelts, blackbelts, and managers at all levels. Thomas Pyzdek. TS 155 P99 2001
• Six Sigma Tool Navigator : the master guide for teams. Walter J. Michalski ; edited by Dana G. King. HD 62.15 .M5 2003
• The Six Sigma way team fieldbook : an implementation guide for project improvement teams Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. TS 156.8 .P364 2002
• Statistics for Six Sigma made easy. Warren Brussee. TS156.8 .B78 2004

Texts located at the Circulation, 3rd floor:

• Design for Six Sigma in technology and product development. C.M. Creveling, J.L. Slutsky and D. Antis ; [foreword by Frank McDonald]. TS 156 .C68 2003
• Implementing six sigma : smarter solutions using statistical methods. Forrest W. Breyfogle, III. TS 156 .B7 2003
• Juran Institute's six sigma : breakthrough and beyond : quality performance breakthrough methods. Joseph A. De Feo, William W. Barnard ; foreword by Joseph M. Juran. TS 156 .D4 2004
• Lean Six Sigma : combining Six Sigma quality with lean speed Mike L. George.TS 156 .G455 2002. 
• The power of ultimate Six Sigma : Keki Bhote's proven system for moving beyond quality excellence to total business excellence. Keki R. Bhote. TS156.8 .B485 2003
• Six sigma : the breakthrough management strategy revolutionizing the world's top corporations. Mike Harry and Richard Schroeder. TS 155 H328 2000
• Six Sigma Business Scorecard : ensuring performance for profit. Praveen Gupta.TS 156 .G88 2004.
• Six Sigma fundamentals : a complete guide to the system, methods and tools. D.H. Stamatis. TS 156 .S69 2004.
• Six sigma productivity analysis and process characterization. Mikel J. Harry, J. Ronald Lawson. TS 156 H367 1992

AUDIO VISUAL MATERIALS
(System Services, 2nd floor)

• Motorola the first Baldrige award. CD03495

JOURNALS

ELECTRONIC

EBSCO Host
http://search.ebscohost.com

• Total Quality Management

JSTOR
http://www.jstor.org/

Proquest Online
http://www.umi.com/pqdauto

• ASQ Six Sigma Forum Magazine
• Total Quality Management & Business Excellence

VERTICAL FILES
(Information-Reference, 2nd floor)

• Six sigma and quality assurance in higher education W. Soedjatmiko. The VIIIth AUAP International Conference (VF 02004)

THESES AND DISSERTATIONS

LOCAL
(Archives, 4th floor)

• Die attach box oven auto-load system : a six sigma solution for curing-related defects [1995]. Crespo, Cynthia Crisanta V., Go, Jonathan T., Callanga, Raphael and Teope, Richard TU07538

FOREIGN

Proquest Digital Dissertations
http://www.umi.com/pqdauto

INTERNET SOURCES

Motorola University
http://www.motorola.com/motorolauniversity
[Retrieved October 10, 2010]

Motorola University offers a variety of Six Sigma training and Six Sigma consulting programs to support your organization’s business efforts. From popular public programs to onsite offerings, Motorola university offers Six Sigma programs for each level in your organization and the critical roles they play in the success of Six Sigma.

Six Sigma
http://www.isixsigma.com/sixsigma/six_sigma.asp
[Retrieved October 10, 2010]

Contains articles, news and information about six sigma. Links to free newsletter, magazine and details on how to join ISSSP are provided.

Six Sigma Qualtec
http://www.ssqi.com/
[Retrieved October 10, 2010]

Six Sigma is an integrated, disciplined proven approach for obtaining measurable financial results for any organization. Six Sigma Qualtec is a premier provider of Six Sigma training, implementation and business process management. It offers top quality Six Sigma training for Green Belts, Black Belts, Champions and Master Black Belts.

Six Sigma. US
http://www.6sigma.us/
[Retrieved October 10, 2010]

Six Sigma.US is leading companies in implementing Six Sigma and Lean Flow. Areas of specialty are DMAIC, DFSS and Lean Flow.

Should you have comments or suggestions on this pathfinders, please call us at these telephone numbers, 536-0244, 524-4611 local 620 or email us through “Ask LORA”.

Compiled by: Marita G. Valerio

Date: February 2005 / October 2010