De La Salle University - Manila

Pathfinder : Knowledge Management

Scope Note :

The way that firms create, capture, and re-use knowledge to achieve organizational objectives (Source: UMI Controlled Vocabulary of Subject Terms, Version 2000a)

Used for :

• Capitalising on knowledge
• Enhancement of knowledge
• Management of knowledge assets

Broader terms :

• Knowledge
• Management

Related terms :

• Economic Intelligence
• Intellectual capital
• Information economy
• Information resources management
• Web site development

BOOKS

Reference sources located at the Information-Reference Section, 2nd floor:

• CIKM '93 : proceedings of the Second International Conference on Information and Knowledge Management, November 1-5, 1993 : Washington, DC, USA. Bharat Bhargava, Timothy Finin, Yelena Yesha. Z 699 A1 I485 1993.
• Compensation management in a knowledge based world. Richard I. Henderson. HF 5549.5 C67 H38 2000.
• Effective document management : unlocking corporate knowledge. Bob Wiggins. HF 5736 W54 2000.
• Enabling knowledge creation : how to unlock the mystery of tacit knowledge and release the power of innovation. George Von Krogh. HD 53 V66 2000
• Handbook of organizational learning and knowledge. Meinoff Dierkes. HD 58.82 H36 2001.
• The knowledge management fieldbook. Wendi R.Bukowitz. T 58.6 B8 1999.
• Knowledge management handbook. HD 30.2 K66 1999.
• The knowledge management toolkit : practical techniques for building a knowledge management system. Amrit Tiwana. HD 30.2 T59 2000.
• Measuring and managing knowledge. Thomas Housel, Arthur H. Bell. HD 30.2 H68 2001.

Texts located at the Circulation Section, 3rd floor:

• Action learning in action : transforming problems and people for world-class organizational learning. Michael J. Marquardt. HD 58.82 M36 1999.
• Advances in intelligent computing--IPMU '94 : 5th International Conference on Information Processing and Management of Uncertainty in knowledge-Based Systems, Paris, France, July 4-8, 1994 : selected papers. Bernadette Bouchon-Meunier, Ronald R. Yager, Lofti A. Zadeh. QA76.76 E95 I59 1994.
• Artificial intelligence & knowledge management. Q 334 A77 1997.
• Beyond knowledge management : dialogue, creativity and the corporate curriculum. Bob Garvey, Bill Williamson. HF 5549.5 T7 G37 2002.
• Building knowledge-based systems for natural resource management. Daniel L. Schmoldt, H. Michael Rauscher. QA76.76 E95 S35 1996.
• Building a knowledge-driven organization. Robert H. Buckman. HD30.2 .B8 2004.
• Building organizational intelligence : a knowledge management primer. Jay Liebowitz. HD 58.82 L53 2000.
• Capitalizing on knowledge : from e-business to k-business. David J. Skyrme. HD 30.2 S59 2001.
• Changing the atmosphere : expert knowledge and environmental governance. Clark A. Miller, Paul N. Edwards. GE 300 C4 2001.
• Continuity management : preserving corporate knowledge and productivity when employees leave. Hamilton Beazley, Jeremiah Boenisch, David Harden. HD53 .B4 2002.
• Corporate memory : strategies for knowledge management. Annie Brooking. HD 30.2 B77 1999.
• Cross-cultural management : a knowledge management perspective. Nigel Holden. HD62.4 .H65 2002.
• Cultivating communities of practice : a guide to managing knowledge. Etienne Wenger, Richard McDermott, William Snyder. HD 30.2 W46 2002.
• Culture.com : building corporate culture in the connected workplace. Peg C. Neuhauser, Ray Bender, Kirk L. Stromberg. HD 58.7 N48 2000.
• Data stores, data warehousing, and the Zachman framework : managing enterprise knowledge. W. H. Inmon, John A. Zachman, Jonathan G. Geiger. QA76.9.D3 I55 1997.
• Data warehousing and data mining : implementing strategic knowledge management. Elliot King. QA76.9.D37 K56 2000.
• Developing knowledge-based systems using an expert system shell. Robert J. Mockler. T 58.6 M6 1992.
• Exploring synergies of knowledge management & case-based reasoning. QA76.76 E95 E966 1999.
• The faster learning organization : gain and sustain the competitive edge. HD 58.82 G86 1996.
• From global to metanational : how companies win in the knowledge economy. Yves Doz, José Santos, Peter Williamson. HD62.4 .D68 2001.
• FutureWork : putting knowledge to work in the knowledge economy. Charles D. Winslow, William L. Bramer. HD 31 W59 1994.
• Harvard business review on knowledge management. HD 30.2 H36 1998.
• Hitotsubashi on knowledge management. Hirotaka Takeuchi, Ikujiro Nonaka. HD30.2 T35 2004.
• The infinite resource : creating and leading the knowledge enterprise. William E. Halal, Raymond Smith. HD30.2 .I5 1998.
• Information and knowledge management : expanding the definition of "database" : first international conference, CIKM 92, Baltimore, Maryland, USA, November 8-11, 1992 : select papers. Timothy W. Finin, Charles K. Nicholas, Yelena Yesha. QA76.9.D3 I58 1992.
• The information jungle : a quasi-novel approach to managing corporate knowledge. Clyde W. Holsapple, Andrew B. Whinston, Jon Kerry. HD 30.2 H64 1988.
• Information resources empowerment : enhancing knowledge heritage : papers presented at the 12th Congress of Southeast Asian Librarians (CONSAL XII), International Convention Centre, Bandar Seri Begawan, 20-23, October 2003. Z845.A85 C66 2003.
• An intelligent organization : integrating performance competence and knowledge management. Pentti Sydanmaanlakka. HD 30.2 S9 2002.
• Internet-based organizational memory and knowledge management. David G. Schwartz, Monica Divitini, Terje Brasethvik. HD 30.2 I58 2000.
• IPMU '92--advanced methods in artificial intelligence : 4th International Conference on Information Processing and Management of Uncertainty in Knowledge-Based Systems, Palma de Mallorca, Spain, July 6-10, 1992 : proceedings. B. Bouchon-Meunier, L. Valverde, R.R. Yager. Q 334 I58 1992.
• The knowing-doing gap : how smart companies turn knowledge into action. Jeffrey Pfeffer. HD 30.2 P44 2000.
• Knowledge-based systems for management decisions. Robert J. Mockler. HD 30.2 M6 1989.
• Knowledge capitalism : business, work, and learning in the new economy. Alan Burton-Jones. HD30.2 B87 2001.
• The knowledge-creating company : how Japanese companies create the dynamics of innovation. Ikujiro Nonaka, Hirotaka Takeuchi. HD 30.3 N66 1995.
• The knowledge dividend : creating high-performance companies through value-based knowledge management. Rene Tissen, Daniel Andriessen, Frank Lekanne Deprez. HD 30.2 T57 2000.
• Knowledge-driven work : unexpected lessons from Japanese and United States work practices. Joel Cutcher-Gershenfeld, Thomas A. Kochan, Haruo Shimada. HD 58.82 K65 1998.
• Knowledge emergence : social, technical, and evolutionary dimensions of knowledge creation. Ikujiro Nonaka, Toshihiro Nishiguchi. HD 30.2 K57 2001.
• The knowledge evolution : expanding organizational intelligence. Verna Allee. HD 58.82 A44 1997.
• The knowledge executive : leadership in an information society. Harlan Cleveland. HM 141 C54 1985.
• Knowledge in organizations. Laurence Prusak. HD 58.82 K66 1997.
• Knowledge in organizations : access to thinking at work. John A. Sparrow. HD 58.52 S6 1998
• Knowledge management. Elias M. Awad, Hassan Ghaziri. HD30.2 .A9 2004.
• Knowledge management : best practices in Europe. Kai Mertins, Peter Heisig, Jens Vorbeck. HD 30.2 K64 2001
• Knowledge management : classic and contemporary works. Daryl Morey, Mark Maybury, Bhavani Thuraisingham. HD 30.2 K65 2000.
• Knowledge management : an introduction to creating competitive advantage from intellectual capital. Carl Davidson, Philip Voss. HD30.2 .D39 2003.
• Knowledge management case book : Siemens best practises. Tom Davenport,Gilbert Probst, Heinrich von Pierer. HD 30.2 K646 2000.
• Knowledge management foundations. Steve Fuller. HD 30.2 F84 2002.
• Knowledge management in the learning society. HD 30.2 K67 2000.
• The knowledge management toolkit : practical techniques for building a knowledge management system. Amrit Tiwana. HD 30.2 T59 2000.
• Knowledge management tools. Rudy L. Ruggless. T 58.6 K56 1997.
• Knowledge management and virtual organizations. Yogesh Malhotra. HD 30.2 K6 2000.
• Leading with knowledge : the nature of competition in the 21st century. Richard C. Huseman. HD 58.82 H87 1999.
• Learning through knowledge management. Pervaiz K. Ahmed, K.K. Lim, Ann Y.E. Loh. HD 30.2 A36 2002.
• The management of intangibles : the organisation's most valuable assets. Ahmed Bounfour. HD53 .B68 2003.
• Managerial and organizational cognition : theory, methods and research. Colin Eden. HD 58.82 M35 1998.
• Managerial skills : explorations in practical knowledge. John D. Bigelow. HD 31 M35445 1991.
• Managing for knowledge : HR's strategic role. Christina Evans. HF5549.A25 E9 2003.
• Managing in the new economy. Joan Magretta. HD 30.2 M36 1999.
• Managing intellectual capital : organizational, strategic, and policy dimensions. David J. Teece. HD 30.2 T44 2000
• Managing interactively : executing business strategy, improving communication, and creating a knowledge-sharing culture. Mary E. Boone. HD 30.3 B66 2001
• Managing knowledge : an essential reader. Stephen Little, Paul Quintas, Tim Ray. HD 30.2 M38 2002.
• Managing knowledge workers : new skills and attitudes to unlock the intellectual capital in your. Frances Horibe. HD 53 H67 1999.
• Methodologies for knowledge discovery and data mining : Third Pacific-Asia Conference, PAKDD-99, Beijing, China, April 26-28, 1999 : proceedings. Ning Zhong, Lizhi Zhou. QA76.9.D3 P3 1999.
• Museums and the shaping of knowledge. Eilean Hooper-Greenhill. AM7 .H66 1992.
• New economy energy : unleashing knowledge for competitive advantage. Sultan Kermally. HF 5548.32 K47 2001.
• The new organizational wealth : managing & measuring knowledge-based assets. Karl Erik Sveiby. HD53 S94 1997.
• Ontological engineering : with examples from the areas of knowledge management, e-commerce and the Semantic Web. Asuncion Gomez-Perez, Mariano Fernâandez-Lopez, Oscar Corcho. QA76.76.E95 G56 2004.
• Organizational learning and the learning organization : developments in theory and practice. HD 58.82 O74 1999.
• Organizing for high performance : employee involvement, TQM, reengineering, and knowledge management in the Fortune 1000 : the CEO report. Edward E. Lawler III, Susan Albers Mohrman, George Benson. HD5660.U5 L39 2001.
• Parallel architectures for data/knowledge-based systems. L.L. Miller, A.R. Hurson, S.H. Pakzad. QA76.9.D3 M56 1995.
• Reaching for the knowledge edge : how the knowing corporation seeks, shares & uses knowledge for strategic advantage. Kenneth J. Hatten, Stephen R. Rosenthal. HD 30.2 H39 2001.
• Relational database and knowledge bases. Georges Gardarin, Patrick Valduriez. QA76.9.D3 G37 1989
• Rise of the knowledge worker. HD 8039 K59 R57 1998.
• Rough sets, fuzzy sets, and knowledge discovery : proceedings of the International Workshop on Rough Sets and knowledge Discovery (RSKD '93), Banff, Alberta, Canada, 12-15 October, 1995. Wojciech P. Ziarko. QA76.9.D3 I688 1993.
• The semantic web : a guide to the future of XML, Web services, and knowledge management. Michael C. Daconta, Leo J. Obrst, Kevin T. Smith. TK5105.88815 .D34 2003.
• Towards the semantic web : ontology-driven knowledge management. John Davies, Dieter Fensel, Frank van Harmelen. TK5105.88815 .T68 2003.
• Using market knowledge. Rohit Deshpande. HF 5415.2 U84 2001.
• Value-driven intellectual capital : how to convert intangible corporate assets into market value. Patrick H. Sullivan. HD 53 S84 2000.
• The wealth of knowledge : intellectual capital and the twenty-first century organization. Thomas A. Stewart. HD 53 S75 2001.
• Web warehousing and knowledge management. Rob Mattison. QA 76.9 D37 M37 1999.
• Web work : information and seeking knowledge work on the World Wide Web. Chun Wei Choo, Brian Detlor, Don Turnbull. ZA 4201 C49 2000.
• Wellsprings of knowledge : building and sustaining the sources of innovation. Dorothy Leonard-Barton. HD 30.2 L46 1998.
• Working knowledge : how organizations manage what they know. Thomas H. Davenport, Laurence Prusak. HD 58.82 D38 2000.
• Working knowledge : the new vocationalism and higher education. Colin Symes, John McIntyre. LC 67.6 W67 2000.

Texts located at GSB- RCBC Library, 4thfloor RCBC Bldg., Makati City:

• 4th generation R&D : managing knowledge, technology, and innovation. William L. Miller, Langdon Morris. T 175.5 M54 1999.
• Beyond knowledge management : dialogue, creativity and the corporate curriculum. Bob Garvey, Bill Williamson. HF 5549.5 T7 G37 2002.
• Capitalizing on knowledge : from e-business to k-business. David J. Skyrme. HD 30.2 S59 2001.
• Changing paradigms : the transformation of management knowledge for the 21st century. Thomas Clarke, Stewart Clegg. HD31 .C5 1998.
• Cultivating communities of practice : a guide to managing knowledge. Etienne Wenger, Richard McDermott, William Snyder. HD 30.2 W46 2002.
• Harvard business review on organizational learning. HD 58.82 H37 2001.
• The knowing-doing gap : how smart companies turn knowledge into action. Jeffrey Pfeffer, Robert I. Sutton. HD 30.2 P44 2000.
• The knowledge-based organization : four steps to increasing sales, profits, and market share. James A. Alexander, Michael C. Lyons. HF 5438.25 A45 1995.
• Knowledge management foundations. Steve Fuller. HD 30.2 F84 2002.
• Knowledge management. Elias M. Awad, Hassan Ghaziri. HD30.2 .A9 2004.
• Leading the organisation to learn : the 10 levers for putting knowledge and learning to work. Mick Cope. HD 58.82 C66 1998.
• Leading with knowledge : the nature of competition in the 21st century. Richard C. Huseman, Jon P. Goodman, Daniel Rabinovitch. HD 58.82 H87 1999.
• Making strategy : the journey of strategic management. Colin Eden, Fran Ackermann. HD 30.28 E425 1998.
• Managerial and organizational cognition : theory, methods and research. Colin Eden, J.-C. Spender. HD 58.82 M35 1998.
• Managing in the new economy. Joan Magretta. HD 30.2 M36 1999.
• Measuring and managing knowledge. Thomas Housel, Arthur H. Bell. HD 30.2 H68 2001b.
• Reinventing strategy : using strategic learning to create and sustain breakthrough performance. Willie Pietersen. HD 58.82 P54 2002.

VERTICAL FILES
(Information-Reference Section, 2nd floor)

• Chief knowledge officer : critical success factors for knowledge management. R. Herschel. Information Strategy : The Exexutives' Journal 16 (4 ). VF 1863.
• Getting smart about knowledge management. L. McCartney. Industry Week 247( 9 ).May 4 1998. VF 001864.
• Expert systems : an integral part of knowledge management. VF 002036.
• Getting smart about knowledge management. VF 001864.
• IBM knowledge management services offers community based services new offering allows retention of expertise, improved customer response, increased productivity. VF 001862.
• Information dynamics, learning and knowledge creation in organizations. G. D. Bhatt. The Learning Organization 7(2). VF 001862.
• Integrated knowledge management into IS strategy. W. R. King. Information System Management 16(4). 1999 VF 001864.
• Knowledge is sacred. I & C World(3). September 2000. VF 001887.
• Knowledge management. M. Davis. Information Strategy : the Executives Journal 15(1). 1998. VF 001864.
• Knowledge management : a practical approach. F. Tolen. Informaiton Services & Use 19(1).1999 VF 001864.
• Knowledge management : system or culture. M. Verespej. Industry Week 248(15). August 1999 VF 001864.
• Knowledge management : the way forward. C. Gore. Total Quality Management 10(4/5). 1999 VF 001863.
• Knowledge management and competition in the consulting industry. M. Sarvary. California Management Review 41(2).1999 VF 001863.
• Knowledge managementand intellectual capital - the new virtous reality of competitiveness. P. N. Rastogi. Human Systems Management 19(1).VF 001863.
• Knowledge management (KM) and the epistemic tradition. J. M. Pemberton. Records Management Quarterly 32(3). 1998. VF 001864.
• Knowledge management works when everyone's involved. M. J. Turner. Internetweek. VF 001864.
• Link best practice knowledge sharing with quality improvement BestPracticeDatabase.com is the online benchmarking resource for knowledge management and quality professionals. PR Newswire.August 2000. VF 001862.
• Teltech named to KM world's list of "100 companies that matter" in knowledge management. VF 001862.

AUDIO VISUAL MATERIALS
(Instructional Media Services, Ground floor)

• Information technology : real-time marketing [video recording] V001502
• Competing through information technology [video recording] HD 30.213 C37 1989 vol. 1-10.
• Organizational vision and visionary organizations [video recording] CD03487, CD03488, CD03489

PERIODICALS
PRINT
(Periodicals Section, 2nd floor)

• ACM transactions on office information systems
• Knowledge and information systems
• Management review
• Technology analysis & strategic management

ELECTRONIC

ACM Digital Library
http://portal.acm.org

• ACM Computing Surveys (CSUR)
• ACM SIGGROUP Bulletin
• ACM SIGMOD Record
• Communications of the ACM
• Information Processing and Management: an International Journal
• Journal on Educational Resources in Computing (JERIC)
• netWorker
• The VLDB Journal — The International Journal on Very Large Data Bases

Cambridge University Press Online
http://www.journals.cambridge.org

• AI EDAM
• Legal Information Management
• The Knowledge Engineering Review

EBSCO Host
http://search.global.epnet.com

• Association Management
• Building Research & Information
• Communications of the ACM
• Computers in Libraries
• European Journal of Operational Research
• European Journal of Operational Research
• IEEE Transactions on Systems, Man & Cybernetics: Part B
• Information & Management
• Information Management Journal
• Journal of Business Communication
• Journal of Economic Behavior & Organization
• Journal of International Marketing & Marketing Research
• Journal of Management Education
• KM World
• Knowledge Management
• PC Magazine

JSTOR
http://www.jstor.org/

• Management Science
• Organization Science
• The Academy of Management Review

PROQUEST Dissertations
http://www.umi.com/pqdauto

• Exploring aspects of knowledge management that contribute to the passion expressed by its thought leaders. Alex Bennet. Fielding Graduate Institute. 2005. 263 pages.
• A socio-technical investigation of the determinants of knowledge management systems usage. Kamla Ali Al-Busaidi. The Claremont Graduate University. 2005. 184 pages.
• An enterprise knowledge-sharing model: a complex adaptive systems perspective on improvement in knowledge sharing. Cynthia Taylor Small. George Mason University. 2005. 330 pages.
• Criteria for measuring knowledge management efforts in organizations. Vittal Sree Panduranga Anantatmula. The George Washington University. 2004. 245 pages.
• Knowledge management and organizational culture: a social action perspective. Leona Ba. The George Washington University. 2004. 198 pages.

PROQUEST Online
http://www.umi.com/pqdauto

• Association for Computing Machinery. Communications of the ACM
• Information Management Journal
• Information Resources Management Journal
• Information Systems Management
• Journal of American Academy of Business, Cambridge
• Journal of Cases on Information Technology
• Journal of Change Management
• Journal of Global Information Management
• Journal of Global Information Technology Management
• Journal of Intellectual Capital
• Journal of Knowledge Management
• Knowledge and Process Management
• Knowledge Management Research & Practice
• Knowledge Management Review
• Management International Review
• MIT Sloan Management Review
• The Journal of Computer Information Systems

Science Direct
http://www.sciencedirect.com/science/journal/

• Information fusion

INTERNET WEBSITES
(Cybernook, Ground floor, Graduate corners, 2nd and 3rd floors)

KM World. [Retrieved
http://www.kmworld.com/
[ October 11, 2005]
"Contains news, publications, online resources, upcoming conferences and events on Knowledge Management."

The Knowledge Management Benchmarking Association (KMBA).
http://kmba.org/
[Retrieved October 11, 2005]
"The Knowledge Management Benchmarking Association (KMBA) brings together knowledge management professionals from a variety of companies. KMBA conducts benchmarking studies to identify practices that improve the effectiveness of Knowledge Management activities."

Knowledge Management Network and The WWW Virtual Library on Knowledge Management.
http://www.brint.com/km/
[Retrieved October 11, 2005]
"World's most reputed Knowledge Management resource and the home of award-winning content, community, research, and practices. Repository of full-text articles, seminar and working papers and researches."

Knowledge Management Resource Center.
http://www.kmresource.com/
[Retrieved October 11, 2005]
"Gateway to the world of Knowledge Management (KM). Available on this site is a comprehensive collection of KM resources, each reviewed and described to help researchers quickly locate what they're looking for."

Sveiby Knowledge Associates SKA Library.
http://www.sveiby.com/library.html
[Retrieved October 11, 2005]
"Contains news, articles and research about knowledge management written by Karl-Erik Sveiby and associates."

Should you have comments or suggestions on this pathfinder, please call us at these telephone numbers, 536-0244, 524-4611 local 620 or email us through "Ask LORA"

Compiled by: Ms. Marita G. Valerio
Date: October 2005/ October 2009