De La Salle University - Manila

Pathfinder - Commercial Correspondence

Scope Note :

The business letter is the "basic means of communication between two companies." It is a "document t typically sent externally to those outside a company and is also sent internally to those within a company." Most business letters have a formal tone. (Source : http://writing.colostate.edu/guides/documents/bletter/pop2a.cfm)

Use For :

• Business correspondence
• Business letters
• Correspondence, Commercial

Broader Term :

• Business writing
• Letter writing

Narrower Term :

• Adjustment letters
• Advertising, Direct mail
• Business announcements
• Form letters
• Letter heads
• Letter services
• Memorandums
• Sales letters

Reference sources located at the Information-Reference Section, 2nd floor:

• 10 minute guide to business communication. Raymond M. Olderman. HF 5718 O54 1999
• Basic business communication : skills for empowering the Internet generation. Raymond V. Lesikar. HF5721 .L465 2002 CD00891
• Business and management communication : a guide book. Ritch Sorenson, Grace DeBord, Ida Ramirez. HF 5718 S65 2001
• Business communication. Helen Rothschild Ewald. HF 5718.3 E9 1997
• Business letters ready to go!. Anne Basye. HF 5726 B37 1998
• The business writer's handbook. Charles T. Brusaw. HF 5726 B78 1993a
• The complete book of business plans : [simple steps to writing a powerful business plan] . Joseph Covello. HD 62.5 C68 1995
• The complete customer service letter book. Edward W. Werz. HF 5726 W47 1993
• Communication for the workplace. Thomas L. Means. HF 5718 M4 2001
• Customer service letters ready to go!. Cheryl McLean. HF 5415.5 M345 1996
• Design of business communications : the process and the product. Elizabeth Tebeaux. HF 5718 T4 1990
• E-writing : 21st-century tools for effective communication. Dianna Booher. HE 7551 B66 2001
• From me to you : the reluctant writer's guide to powerful, personal messages. JacLynn Morris. PE 1483 M67 2000
• The Handbook for business writing. L. Sue Baugh. HF 5721 B38 1994
• Handbook for multilingual business writing : German, English, spanish, French, Italian. HF 5725 H36 1994
• Handbook for writing proposals. Robert J. Hamper. HF5718.5 .H35 1995
• HOW 4 : a handbook for office workers. James L. Clark. HF 5726 C53 1984
• How to write first-class busines correspondence : the handbook for business writing . L. Sue Baugh. HF 5721 B39 1995
• How to write first-class letters : the handbook for practical letter writing. L. Sue Baugh. PE 1483 B38 1994
• How to write first-class memos : the handbook for practical memo writing. L. Sue Baugh. HF 5718.3 B38 1995
• How to write in Spanish : correspondence made easy, from personal letters to business documents. Ligia Ochoa. PC4483 .O24 2004
• How to write sales letters that sell. Drayton Bird. HF 5730 B57 1997
• Letter-writing skills. David James. PE 1483 J35 1999
• The McGraw-Hill 36-hour course in business writing and communication : manage your writing. Kenneth W. Davis. HF5718.3 .D38 2005
• The McGraw-Hill handbook of business letters. Roy W. Poe. HF 5726 P64 1994
• The McGraw-Hill handbook of more business letters. Ann Poe. HF 5726 P635 1999
• Merriam-Webster's guide to business correspondence. HF 5726 M37 1996
• NTC's business writer's handbook : business communication from A to Z. Arthur H. Bell. HF 5726 B444 1996
• The Oxford guide to writing and speaking. John Seely. HF 5718 S44 1998
• Persuasive writing : a manager's guide to effective letters and reports. Patricia C. Weaver, Robert G. Weaver. HF 5721 W4 1977
• The portable business writer. William Murdick. HF 5718.3 M87 1999
• Public relations workbook : writing & techniques. Raymond Simon. HM 263 S55 1996
• Successful writing at work. Philip C. Kolin. PE 1408 K64 2001
• Webster's guide to business correspondence. HF 5726 W4 1988
• World's greatest direct mail sales letters. Herschell Gordon Lewis. HF 5730 L49 1996
• Write better at work : the workbook. Joseph Judge. HF5718.3 .J84 2002
• Write on target : the direct marketer's copywriting handbook. Donna Baier Stein. HF 5730 S74 1997
• Writing & speaking at work : a practical guide for business communication. Edward P. Bailey. HF 5718 B34 1999
• Writing on the job : a Norton pocket guide. John C. Brereton. HF 5718.3 B74 1997

Text located at the American Studies Resource Center (ASRC), 1st floor:

• Plain style : techniques for simple, concise, emphatic business writing. Richard Lauchman. HF 5718.3 L38 1993

Texts located at the Circulation Section, 3rd floor:

• Basic business communication. Raymond V. Lesikar. HF 5721 L465 1993
• Better business letters : a self-instructional book to develop skill in writing. James M. Reid. HF 5726 R44 1990
• Business and management communication : a guide book. Ritch Sorenson. HF 5718 S65 2001
• Business communication. Frank J. Devlin. HF 5721 D4
• Business communication : a functional perspective. Gary F. Kohut. HF 5718 K64 1987
• Business communication : process and product. Mary Ellen Guffey. HF5718.3 .G84 2003 CD04447 & CD01669
• Business communication : process and product. Mary Ellen Guffey. HF 5718.3 G84 2000
• Business communications : principles and methods. William C. Himstreet. HF 5721 H5 1964
• Business communications : theory and practice. Dale A. Level, Jr. HF 5718 L47 1980
• Business correspondence. Esther L. Baraceros. HF 5721 B37 2000
• Business correspondence/30. Rosemary T. Fruehling. HF 5726 F74
• Business English in action. J. C. Tressler. PE 1115 T7
• Business letters, simplified and self-taught. HF 5726 F29 1983
• Business report writing. Joel P. Bowman. HF 5719 B68 1988
• Business reports : investigation and presentation. Chester Reed Anderson. HF5719 .A5 1957
• Business writing : a situational approach. HF 5726 D3
• Business writing. Mary Dustan Turner. HF 5718.3 T87 1993
• Common sense in business writing. Londo, Richard J. HF 5721 L65
• Communicating facts and ideas in business. Leland Brown. HF 5549.5 C6 B7 1970
• Communicating through latters and reports. J. H. Menning and C. W. Wilkinson. HF 5721 M4 1963
• Communication for business and the professions. HF 5718 T7 1983
• Communication for business and the professions. Malra Treece. HF 5718 T7 1986
• Company to company : a new approach to business correspondence in English. Andrew Littlejohn. HF 5721 L57 1994 v.1
• Contemporary business communication. Louis E. Boone. HF 5718 B66 1997
• Contemporary business communication. Scot Ober. HD30.3 .O238 2003 & CD04236 & CD04235
• Designing visual language : strategies for professional communicators. Charles Kostelnick.
  Z 246 K675 1998
• Direct mail design. Raymond A. Ballinger. NC 997 B25 1963
• Effective business and professional letters. Karen Sterkel S. HF 5721 S74 1983
• Effective business English and correspondence. Honesto F. Farol. HF 5721 F37 1941
• Effective business report writing. Leland Brown. HF 5719 B7 1963
• Effective personal letters. William H. Butterfield. BJ 2101 B87 1951
• Effective professional and technical writing. Michael L. Keene. PE 1479 B87 K44 1993
• Effective writing : a handbook for accountants. Claire B. May. HF5719 .M375 2006
• Effective writing : a handbook for accountants. Claire B. May. PE 1116 A3 M39 1999
• English for business. Charles Chandler Parkhurst. HF 5721 P3 1965
• Essentials of business communication. Mary Ellen Guffey. HF5718.3 .G85 2004 & CD01765
• European business correspondence and practice. P.J. Locke. HF 5721 E94 1967
• Framework II for writers. Frederick Williams. HF 5718.3 W55 1986a
• Fundamentals of contemporary business communication. Scot Ober. HD30.3 .O24 2004
• How to increase sales with letters. Earle A. Buckley. HF 5730 B8
• How to write effective reports. John E. Sussams. HF 5719 S96 1983
• How to write letters for all occasions. Alexander L. Sheff. HF 5726 S49 1942
• How to write successful sales letters . J. W. W. Cassels. HF 5730 C37 1964
• Lesikar's basic business communication. Raymond V. Lesikar. HF 5721 L48 1999
• Letters from the clinic : letter writing in clinical practice for mental health professionals. Derek Steinberg. RC 489 W75 S74 2000
• Model business letters : a classified selection of modern business letters for use in schools and in business. HF 5726 G3 1974
• Office management and commercial correspondence. R.C. Bhatia. HF 5547 B4 1998
• The perfect memo. Patricia H. Westheimer. HF 5721 W46 1988
• Persuasive business writing : creating better letters, memos, reports, and more. Mary Cross. HF 5718.3 C76 1987
• Power writing for executive women. Patricia H. Westheimer. HF 5721 W47 1989
• A practical approach to business writing. Rodelita S. Lopez. HF5718.3 L6 2005
• Presentations and report writing. Paul Hague. HF 5719 H34 1994
• Principles and techniques of effective business communication : a text-workbook. Isabelle A. Krey. HF 5718 K7 1976
• Proposal preparation. Rodney D. Stewart. HF 5718.5 S74 1984
• Proposal writing : the art of friendly and winning persuasion. William S. Pfeiffer. PE1479.B87 P44 2000
• Report writing for business. Raymond V. Lesikar. HF 5719 L46 1981
• Report writing for business. Raymond V. Lesikar. HF 5719 L46 1995
• The Sterling book of business letters. Gratia Zas. HF 5721 V37 1996
• Strategies for business and technical writing. Kevin J. Harty. HF 5721 H37 1999
• Techno-business report writing. Perlita P. Romero. HF 5719 R65 1985
• Write now!. Linda Markstein. PE 1481 M37 1900z v.2
• Writing and communicating in business. J. Harold Janis. HF 5726 J36 1964
• Writing business : genres, media, and discourses. Francesca Bargiela-Chiappini. PE 1479 B87 W74 1999
• Writing for results in business, government, the sciences, the professions. David W. Ewing. HF 5721 E95 1979
• Writing in business. Rogelio M. Lota. HF 5718.3 L67 1976
• Writing out loud : a self-help guide to clear business writing. John L. DiGaetani. HF 5719 D54 1983
• Writing winning reports and proposals. HF 5719 W74 1987

Texts located at the Filipiniana Section, 4th floor:

• Business correspondence. Nilda Rotor. HF 5721 R68 1981a
• Developmental business English, formats, & correspondences. Ruth Davis Fernandez. PE 1115 F4 1979a
• Effective business communication. Cynthia L. Hermosisima. HF 5721 H4 1982a
• Effective communication in business and industry. Carmelita M. Miranda. HF 5718 M57 1984a
• English for business : developing communication skills. Perlita P. Romero. PE 1115 E539 1984a
• English for business students. Nilda Rotor. PE 1115 R68 1982
• Filipino para sa komersyo. Aurora S. Cordero. HF 5728 F5 C67 1990
• Korespondensya opisyal at pagsulat ng ulat sa wikang Filipino. Carmelita Siazon-Lorenzo. HF 5728 F5 L67 1997
• A manual of effective business correspondence. Honesto F. Farol. HF 5726 F3 1963b
• A manual of effective business correspondence. Honesto F. Farol. HF 5726 F3 1987a
• Patnubay sa korespondensiya opisyal. PL 6057 P38 1972a
• Phoenix book of business correspondence. Josephine B. Serrano. HF 5721 S47 1995
• Reporting business and economics in Philippine communities : a practical guide for journalist. Jose M. Galang, Jr. HF 5719 R46 1994

Texts located at the Special Collection, Archives 4th floor:

• Abueg Collection

• Patnubay sa korespondensiya opisyal. PL 6057 P38 1983a

• Bitanga-Valeros Collection

• A handbook of modern business letters. Bright. HF 5726 B74 1982

• Calderon Collection

• Commercial correspondence. Albert G. Belding. HF 5726 B44 1905
• Effective communication in business : with management emphasis. Robert R. Aurner. PE 1115 A9 1967
• How to write letters for all occasions. Alexander L. Sheff. HF 5726 S49 1947

• CESP Collection

• Business matters : practice materials for business communication in English. J.S. McKellen. HF 5726 M3 1982
• Business reports in English. Jeremy Comfort. HF 5719 C65 1984
• Career. J. A. Blundell. PE 1115 B57 1981 v.1
• Company to company : a new approach to business correspondence in English. Andrew Littlejohn. HF 5721 L57 1988 v.1 & V.2
• English for business. PE 1115 E5 v.1 - v.4
• English for the business student. PE 1115 J6 1974
• A Guide to the writing of business letters. HF 5726 G8 1977
• A handbook of commercial correspondence. A. Ashley. HF 5726 A84 1984
• A modern course in business English. Anthony Howatt. PE 1115 H6 1976 v.1 & V.2
• Modern office limited : English for commerce. Sheila Stanwell. PE 1115 S8
• Out of the in-tray. PE 1115 F37 1982
• Practical business letters. M. D. Spooner. HF 5726 S6
• Principles of business communication. Ronald E. Dulek. HF 5718 D85 1990
• Seminar-workshop on report writing, module B, July 27-August 7, 1981. Casilda F. Luzares. HF 5719 L89 1981
• Supplementary notes in Business English and letter writing. Ceferina H. Ranario. PE 1115 R36 1977 Suppl.
• Write for business : skills for effective report writing in English. Michael Doherty. HF 5719 D64 1987
• Written communication for business students : a guide to successful examination technique. C. J. Parsons. PE 1115 P37 1981

• Foronda Collection

• Spanish letter writing. Laurel Helbert Turk. HF 5728 S7 T86 1942

• Ortigas Collection

• Elements of commercial English. J.L. Zerbe. PE 1115 Z47 1924

ELECTRONIC

JSTOR
http://www.jstor.org/search/

PROQUEST
http://www.umi.com/pqdauto

EBSCO
http://search.ebscohost.com/

THESES AND DISSERTATIONS

LOCAL

(Archives Section, 4th floor)

• Development of a genre-based syllabus for business correspondence for computer students of STI College. Elloso, Raymunda O. TG03001
• The feasibility of using a computer in direct mail advertising division of Fame, Inc.. Villacorta, Exequiel P. TU01292

FOREIGN

• Factors affecting written business communication creation and productivity perceptions. Roach, Joy Leia, PhD SOUTHERN ILLINOIS UNIVERSITY AT CARBONDALE, 2006, AAT 3215046
• Constructs unique to two Volusia County elementary writing programs. Holt, Kathleen R., EdD UNIVERSITY OF CENTRAL FLORIDA, 2006, AAT 3233656

AUDIO VISUAL MATERIAL
(Instructional Media Services, Ground floor)

• Better business grammar [videorecording]. V001604
• Write it up [videorecording] : Part 1, 2, 3, Better letters and memo's. V000079, V000081; CD02690 & CD02696

INTERNET WEBSITES
(Cybernook, Ground floor, Graduate corners, 2nd and 3rd floors)

Business Letter Writing Basics
http://www.esl.about.com/cs/onthejobenglish/a/a_basbletter.ht
[Retrieved on June 15, 2007]

Serves as a guide to basic style questions and standard phrases used in business English letters.

Sample Business Letters & Templates
http://www.sbinformation.about.com/od/bizlettersamples/
[Retrieved on June 15, 2007]

Provides help tips on how to develop good business writing skills.

Sample Business Letters (1-150)
http://www.4hb.com/letters/
[Retrieved June 15, 2007]

Contains resources and samples for writing an effective business letter.

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Should you have comments or suggestions on this pathfinders, please call us at these telephone numbers, 536-0244, 524-4611 local 620 or email us through “Ask LORA”.

Compiled by : Ms.Yolanda F. Odsinada and Ms. Jennifer S. Motos

Date : June 2008