De La Salle University - Manila

Pathfinder - E-Government

Scope Note :

"The public sector's use of information and communication technologies with the aim of improving information and service delivery, encouraging citizen participation in the decision-making process and making government more accountable, transparent and effective". [Quoted from: http://databases.unesco.org/thesaurus/]

Use Also :

• Electronic government information

Use For :

• Electronic government
• Government information -- Computer network resources

Broader Term :

• Government information
• Public administration

Related Term :

• Citizen centric services
• e-Business
• e-Campaigns
• e-Democracy
• e-Governance
• e-Health
• e-Procurement
• e-Voting
• Information and communication technology
• Internet in public administration

[Quoted from: http://www.egov.vic.gov.au/victoriaonlinethesaurus/index.htm]

BOOKS

Reference sources located at the Information-Reference Section, 2nd floor:

• E-government. Mark A. Abramson and Grady E. Means. JK468.A8 .E36 2001
• Politics on the net. Bill Mann and Mann, William P. Z1223.Z7 M25 1995

• Asian Development Bank (ADB) Collection:

• Designing e-government for the poor. Asian Development Bank Institute. [IN-CATALOGING]
• Implementing e-government : report of the regional workshop : Bangkok, 31 May-4 June 2004. Economic and Social Commission for Asia and the Pacific, Asian Development Bank Institute.

Texts located at American Studies Research Center (ASRC), 1st floor:

• Government information on the internet. Peggy Garvin. ZA5075 .G68 2003.
• High-tech campaigns : computer technology in political communication. Gary W. Selnow JK 1976 S44 1994
• How to access the federal government on the internet. ZA 4201 H68 1998
• Management and e-commerce : the online legal environment. Roger LeRoy Miller, Gaylord A. Jentz. Miller, Roger LeRoy. KF889.3 .M56 2002
• Public information technology and e-governance : managing the virtual state. G. David Garson. JK468.A8 G37 2006

Texts located at the Br. Andrew Gonzalez Hall Library, 2nd floor:

• Information technology and computer applications in public administration : issues and trends. G. David Garson. JF 1525 A8 G37 1999
• Reinventing government in the information age : international practice in IT-enabled public sector reform. Richard Heeks. JF 1525 A8 R45 1999

Texts located at the Circulation Section, 3rd floor:

• Computer forensics : principles and practices. Linda Volonino, Reynaldo Anzaldua, Jana Godwin ; con Volonino, Linda. QA76.9.A25 V59145 2007 [IN_CATALOGING]
• At the crossroads : ICT policy making in East Africa. Florence E. Etta and Laurent Elder. HC865.Z9 I557 2005
• Crypto : how the code rebels beat the government, saving privacy in the digital age. Steven Levy. QA76.9.A25 L48 2002
• Cyber China : reshaping national identities in the ages of information. Françoise Mengin. HM851 .C94 2004
• Decision support in public administration : proceedings of the IFIP TC8/WG8.3 working conference on decision support in public administration, Noordwijkerhout, the Netherlands, 13-14 May 1993. P.W.G. Bots, H.G. Sol, R. Traunmuller. JF 1525 D4 I34 1993
• Digital democracy : discourse and decision making in the information age. Barry N. Hague and Brian D. Loader. JF 1525 A8 D54 1999
• Digital government : principles and best practices. Alexei Pavlichev, G. David Garson. JK468.A8 D54 2004
• Digital government : technology and public sector performance. Darrell M. West. JK468.A8 W44 2005 [IN_CATALOGING]
• Economics of information technology and the media. Linda Low. HC 79 I55 L68 2000.
• E-government : from vision to implementation : a practical guide with case studies. Subhash Bhatnagar. JF1525.A8 B4 2004.
• E-government in Asia : enabling public service innovation in the 21st century. James S.L. Yong. JF1525.A8 E36 2005.
• Electronic governance. S. Pankaj. JQ231 .P36 2004.
• Electronic government strategies and implementation. Wayne Huang, Keng Siau, Kwok Kee Wei. JF1525.A8 E44 2005
• Implementing e-government : an executive report for civil servants and their advisors. Gloria Evans. JN329.E4 E9 2003
• Information technology diffusion in the Asia Pacific : perspectives on policy, electronic commerce and education. Felix B. Tan, P. Scott Corbett, Yuk-Yong Wong. HC 415 I55 T36 1999
• Internet politics : states, citizens, and new communication technologies. Andrew Chadwick. JF1525.A8 C5 2006
• Local electronic government : a comparative study. Helmut Drüke. JS100 .L64 2005
• Managing change and innovation in public service organizations. Stephen P. Osborne and Kerry Brown. JF1525.O73 O74 2005
• Managing information systems : change and control in organizational computing. Kenneth L. Kraemer . Kraemer, Kenneth L. JS 344 E4 M35 1989
• Media rants : postpolitics in the digital nation. Jon Katz. P 96 T422 U637 1997
• National computer policies. Ben G. Matley, Thomas A. McDannold. Matley, Ben G. QA76.9 G68 M37 1987
• National electronic government : comparing governance structures in multi-layer administrations. Martin Eifert, Jan Ole Püschel. JF1525.A8 N37 2004.
• Politics, governance, and technology : a postmodern narrative on the virtual state. P.H.A. Frissen ; translation, Chris Emery. JA 80 F7613 1999
• Politics online : blogs, chatrooms, and discussion groups in American democracy. Richard Davis.Theories of public organization . Robert B. Denhardt. JF1351 .D48 2008
• The politics of cyberspace : a new political science reader. Chris Toulouse and Timothy W. Luke, JK 1764 P66 1998
• Who controls the internet? : illusions of a borderless world. Jack Goldsmith and Tim Wu. Goldsmith, Jack L. HM851 .G65 2006
• Wiring governments : challenges and possibilities for public managers. John A. O'Looney. JF1525.A8 O4 2002

Texts located at the Filipiniana Section, 4th floor:

• Forging local egovernment ventures : exemplars, lessons and opportunities. Segundo Eclar Romero, Josefa Rizalina M. Bautista, Elena Avedillo-Cruz. JF1525.C59 F67 2006
• I-governance for development : proceedings of the conference. Association of Schools of Public Administration in the Philippines (ASPAP) and the National College of Public Administration and Governance (NCPAG) held on May 14-16, 2003, Pearl Hall, Innotech Bldg., Commonwealth Avenue, Diliman, Quezon City ; Ederlinda M. Fernandez, [Roman R. Dannug]. HN720.Z9 C65954 2004
• Information technology for good governance. Francisco A. Magno and Ramonette B. Serafica. T58.5 .M34 2001.

PERIODICALS

PRINT

American Studies Resource Center (ASRC), 1st floor:

• Synergy : the IDABC quarterly

Periodicals Section, 2nd floor:

• Government Data Systems
• Philippine Journal of Public Administration

ELECTRONIC

EBSCO
http://web.ebscohost.com/

• I-Ways

• Breaking barriers to e-government. I-Ways 29 (4) : 2006. p. 205+
• E-government developments. Sachdeva, Sameer. I-Ways 29 (4) : 2006. p.173+
• E-government developments. I-Ways 30 (2) : 2007. p. 51+
• In-focus. I-Ways 30 (2) : 2007. p. 77+
• The success and failure of electronic governance. I-Ways 30 (1) : 2007. p. 27+

• P.A. Times

• E-government: transparency and accountability. Erakovich, Rod. PA Times 29 (12) : December 2006. p. 4.

• Public Administration Quarterly

• E-government and e-governance : converging constructs of public sector information and communications technologies. Calista, Donald J.; Melitski, James. Public Administration Quarterly 31 (1) : Spring 2007. p. 87+
• E-government and local governance in Canada : an examination of frontline challenges and federal tensions. Roy, Jeffrey. Public Administration Quarterly 30 (1-2) : Spring 2006. p. 218+

• Public CIO

• Digital era governance: IT corporations, the state, and e-government. Newcombe, Tod. Public CIO 5 (6) : December 2007. p. 57.
• New wired majority. Beard, George K. Public CIO 5 (6) : December 2007. p. 46+
• Wireless meltdown. Harris, Chandler. Public CIO 5 (6) : December 2007. p. 18+

• Multilingual

• E-government -- a citizen's perspective. Mardle, Earl. MultiLingual 18 (4) : June 2007. p. 41+

• IIMB Management Review

• E-government systems in developing countries: issues and concerns -- discussion. De', Rahul. IIMB Management Review 18 (4) : December 2006. p. 377+
• Implementing and managing e-government: an international text. Prakash, Gyan. IIMB Management Review 18 (4) : December 2006. p. 415+

• Journal of Management Information System

• Interoperability of e-government information systems: issues of identification and data sharing.Otjacques, Benoit, Hitzelberger, Patrick, Feltz,Ferdinand. Journal of Management Information Systems 23 (4) : Spring 2007. p. 29+

• Information Technologies and International Development

• Changed governance or computerized governance? computerized property transfer processes in Tamil Nadu, India. Vasudevan, Radha. Information Technologies & International Development 4 (1) : 2007. p. 101+
• Using actor-network theory to analyze e-government implementation in developing countries. Stanforth, Carolyne. Information Technologies & International Development 3 (3) : 2007. p. 35+

J-STOR
http://www.jstor.org/

• Public Administration Review

• The evolution of e-government among municipalities: rhetoric or reality? Moo,. M. Jae. Public Administration Review 62 (4) : July-August 2002. p. 424+
• Reinventing local governments and the e-government initiative. Tat-Kei Ho, Alfred. Public Administration Review 62 (4) : July-August 2002. p. 434+

Oxford Journals
http://www3.oup.co.uk/

• Journal of Public Administration Research and Theory

• E-government and bureaucracy: toward a better understanding of intranet implementation and its effect on red tape.Welch, Eric W. and Sanjay Pandey K. Journal Public Administration Research Theory 17 : July 2007. p. 379+
• Linking citizen satisfaction with e-government and trust in government.Welch, Eric W., Hinnant, Charles C. and Jae Moon, M. Journal of Public Administration Research Theory 15 : July 2005. p. 371+
• The new face of government: citizen-initiated contacts in the era of e-government. Thomas, John Clayton and Streib, Gregory. Journal of Public Administration Research Theory 13 : January 2003. p. 83+

PROQUEST
http://proquest.umi.com/login

• Public Manager

• Changing governance, improving lives. Chakrabarti, Oisika. Public Manager 34 (2) : 2005. p. 56+
• E-governance in slovenia: part I. Pinteric, Uros. Public Manager 34 (3) : 2005. p. 38+
• Fulfilling the promise of e-gov initiatives-part I. Steele, Judy ; Cliff, Lisa. Public Manager 36 (3) : 2007. p. 67+
• Government 2.0-fact or fiction? Mintz, Daniel. Public Manager 36 (4) : 2007-2008. p. 21+
• The promise and potential of e-government. Sindelar, John. Public Manager 36 (4) : 2007-2008. p. 18+

• International Journal of Electronic Government Research

• E-government business models for public service networks. Janssen, Marijn and Kuk, George. International Journal of Electronic Government Research. 3 (3) : July-September 2007. p. 54+
• E-government implementation: balancing collaboration and control in stakeholder management. Lim, Eric T K., Chee-Wee Tan, Shan-Ling Pan. International Journal of Electronic Government Research 3 (2) : April-June 2007. p. 1+
• Electronic government implementation: a comparison between developed and developing countries.Yining Chen, H M Chen, Russell K H Ching, Wayne W Huang. International Journal of Electronic Government Research 3 (2) : April-June 2007. p. 45+
• A multiagent service-oriented modeling of e-government initiatives. Gasmelseid, Tagelsir Mohamed. International Journal of Electronic Government Research 3 (3) : July-September 2007. p. 87+
• Palming the future: e-government strategy development for a tertiary education organisation. Symonds, Judith. International Journal of Electronic Government Research 3 (2) : April-June 2007. p. 62+

• International Journal of Cases on Electronic Commerce

• CARE: an integrated framework to support continuous, adaptable, reflective evaluation of e-government systems. Orange, Graham, Burke, Alan, Elliman, Tony, Kor, Ah Lian. International Journal of Cases on Electronic Commerce 3 (3) : July-September 2007. p. 18+
• Evaluating citizen attitudes towards local e-government and a comparison of engagement methods in the UK. Phippen, Andy. International Journal of Cases on Electronic Commerce 3 (3) : July-September 2007. p. 55+
• Generating citizen trust in e-government security: challenging perceptions. Tasssabehji, Rana, Elliman, Tony, Mellor, John. International Journal of Cases on Electronic Commerce 3 (3) : July-September 2007. p. 1+
• Managing e-government application evolution: a state government case. Hsiang-Jui Kung, Hui-Lien Tung, Case, Thomas. International Journal of Cases on Electronic Commerce 3 (2) : April-June 2007. p. 36+
• Process-aware e-government services management: reconciling citizen, business and technology dynamics. Taleb-Bendiab, A., Liu, K., Miseldine, P., Furlong, S., Rong, W. International Journal of Cases on Electronic Commerce 3 (3) : July-September 2007. p. 45+

Science Direct
http://www.sciencedirect.com/

• The Journal of Strategic Information Systems

• Adoption of electronic government services among business organizations in Singapore. Tung, Lai Lai and Rieck, Olaf. The Journal of Strategic Information Systems 14 (4) : December 2005. p. 417+
• Learning lessons from evaluating e-government: reflective case experiences that support transformational government. Irani, Zahir, E.D., Peter, Love and Jones, Stephen. The Journal of Strategic Information Systems [Article in Press - Available online 28 January 2008]
• Making e-government systems workable: exploring the evolution of frames. Azad, Bijan and Faraj, Samer. The Journal of Strategic Information Systems [Article in Press - Available online 30 January 2008]
• Trust and risk in e-government adoption. Belanger, France and Carter, Lemuria. The Journal of Strategic Information Systems [Article in Press - Available online 28 January 2008]
• User engagement in e-government systems implementation: a comparative case study of two Singaporean e-government initiatives. M.L., Calvin and Pan, Shan L. The Journal of Strategic Information Systems [Article in Press - Available online 29 January 2008]

• Government Information Quarterly

• E-government policy and practice: a theoretical and empirical exploration of public e-procurement. Hardy, Catherine A.and Williams, Susan P. Government Information Quarterly : April 19, 2007. p. 1+
• The e-government paradox: better customer service doesn't necessarily cost less. Bertot, John Carlo and Jaeger, Paul T. Government Information Quarterly : December 4, 2007. p. 1+
• E-government research: reviewing the literature, limitations, and ways forward. Yildiz, Mete. Government Information Quarterly 24 (3) : July 2007. p. 646+
• A general model of performance and quality for one-stop e-government service offerings. Goucos, Dimitris; Kalikakis, Manolis; Legal, Maria and Papadopoulou, Soumi. Government Information Quarterly 24 (4) : October 2007. p. 860+
• Resistance and support to electronic government, building a model of innovation. Ebbers, W.E. and J.A.G.M. van Dijk. Government Information Quarterly 24 (3) : July 2007. p. 554+

ARTICLES

European Documentation and Research Centre (EDRC), 1st floor:

• Public procurement goes online. European Voice 3 (45) : December 11-17, 1997. p. 27+

Periodicals Section, 2nd floor:

• E-government in Singapore - a swot and pest analysis. Asia-Pacific Social Science Review 6 (2) : December 2006. p.103+
• E-government in the Philippines : benchmarking against global best practices. Kasarinlan 17 (2) : 2002. p. 235+
• E-governance in the Philippines : insights for policy-making. Kasarinlan 17 (2) : 2002. p. 101+
• How accurate is internet law? The Philippine Star 19 (3533) : July 18, 2005. p. 3+
• Internet governance and the principles of solidarity and subsidiary. UA & P Communications Review 1 (2) : 2005. 30+
• Public administration and political determination : a review of theoretical and rhetorical notions in "healing the nation". Philippine Journal of Public Administration 48 (3) : July 2004. p. 260+

VERTICAL FILES

Information-Reference Section, 2nd floor:

• E-government.VF 02132
• The e-government imperative : main findings. VF 02059
• Engaging citizens online for better policy-making. VF 02059
• Information technology for good governance.VF 02015

VIRTUAL VERTICAL FILES
(Information-Reference Section, 2nd floor)

• Online communications with local governments in Hangzhou and Nanjing. VVF0001270
• The techno-cadre's dream. VVF0001269

THESES AND DISSERTATIONS

FOREIGN

• Correlates of e-government use in county governments.Yagmurcu, Abdulhamit, Ph.D., The Florida State University, 2007, AAT 3263935
• E-government design and equity. Reece, Bryan, Ph.D., University of Southern California, 2006, AAT 3233845
• E-government implementation. Settles, Alexander Matthew, Ph.D., University of Delaware, 2007, AAT 3267168
• E-government implementation and practices for policy goals: a methodology and case studies. Lin, Xintong, Ph.D., George Mason University, 2007, AAT 3269586
• How does information and communication technology affect civic engagement? an analysis focusing on electronic government and campaign websites. Park, Hun Myoung, Ph.D., Indiana University, 2007, AAT 3274260
• Measuring factors that influence the success of e-government initiatives. Park, Ronnie, Ph.D., Nova Southeastern University, 2007, AAT 3251351
• Performance measurement for the e-government initiatives: a comparative study. Isaac, Willy C., Ph.D., Nova Southeastern University, 2007, AAT 3283471

AUDIO VISUAL MATERIALS
(Instructional Media Services, Ground floor)

• Electronic government procurement strategic planning [videorecording]. David McDermont. CD04217

INTERNET WEBSITES
(Cybernook, Ground floor, Graduate corners, 2nd and 3rd floors)

E-government in the Asia-Pacific region
http://www.adb.org/Documents/Papers/E_Government/egovernment.pdf
[Retrieved on February 12, 2008]
"Reviews the potential benefits of e-government in supporting public sector reform and poverty reduction."

Electronic government: a vision of a future that is already here
http://www.ctg.albany.edu/publications/journals/electronic_government/electronic_government.pdf
[Retrieved on February 12, 2008]
"Introduces a four-faceted vision of e-government and describes some of the ways that it is already changing the way government works."

Emerging e-government challenges: past imperfect, present tense but future promising
http://topics.developmentgateway.org/e-government/rc/filedownload.do?itemId=1126244
[Retrieved on February 14, 2008]
"Overviews the e-government scenario as it obtains at the end of 2007 and identifies sixteen emerging e-government challenges which can help policy makers in e-government policy formulation and implementation highlighting the central position of efficient public service delivery and certain e-government developments".

The Evaluation of e-Government projects for Small Local Government Organizations
http://www.ejeg.com/volume-5/vol5-iss1/Castelnovo_and_Simonetta.pdf
[Retrieved on February 14, 2008]
"Describes approaches to evaluation of e-government systems, based on a citizen-centered and role-based view of public value".

Factors for Successful e-Government Adoption: a Conceptual Framework
http://www.ejeg.com/volume-5/vol5-iss1/Kumar_et_al.pdf
[Retrieved on February 12, 2008]
"Proposes a conceptual model of e-Government adoption that places users as the focal point for e-Government adoption strategy".

Should you have suggestions on this pathfinder, please contact any of the Information-Reference staff at reference@dlsu.edu.ph or call +(632) 5244611 local 620.

Compiled by : Michelle E. Mendoza

Date : March 2008