Face-to-Face with RIA


Guidelines in Requesting for Face-to-Face with RIA (Roving Information Assistant) Session

  • This one-on-one reference and research assistance is available to all bona fide students, faculty and staff of the University from Monday to Saturday, 9:00 am to 6:00 pm.

  • To book a session (which lasts for about 30 to 60 minutes), follow these three simple steps. Note that an activated MyLibrary account is required in booking for an appointment.

    • Go to http://www.dlsu.edu.ph/library/facetoface.asp# and click on “Schedule an Appointment with RIA”
    • Make an appointment by clicking on the slot of corresponding the desired date and time of consultation
    • Fill out the form and click on “Schedule Appt.” to send request
      Note: The notice of approval will be sent to the patron’s MLS email account after a short while

  • Booking should be made at least three working days before the intended date of consultation.

  • Patrons are entitled to avail of a maximum of two appointments per month.

  • This service is limited to helping patrons find answers to research questions, bibliographic and technology instruction, and reader’s advisory. As such, it will not cover the following: (a) computer configuration, maintenance, and troubleshooting; (b) provision of investment, legal, or medical advice; (c) tutoring or homework help; and, (d) job interview preparation.

  • The Libraries reserves the right to cancel an appointment made by a patron who fails to show up within the first 15 minutes of the scheduled consultation session.