Work @ DLSU

Reference Number: 1617C-074
Position:                 Technical Support Assistant (3 slots)
Office:                     Information Technology Services Office
Classification:         Co-Academic Personnel (CAP)

Date Posted:           19 June 2017

Closing Date:           Open until filled

Salary:                     Confidential

Qualifications:

  1. Graduate of  Computer Science, Engineering  Courses or any IT related courses
  2. Must have sufficient knowledge in troubleshooting of the following: PC hardware and software, basic network, projector, and, electrical and electronics.
  3.  Sufficient knowledge in AV cable termination (VGA, RCA, and mini jack) and soldering techniques
  4. Ability to operate and maintain all related equipment in the TELE rooms (e.g. Thin client computers, monitors, projectors, speakers, Audio/Video cabling system, and related peripherals)
  5. Must have high level of integrity ;
  6. Must be keen to details and accuracy.
  7. Must have excellent interpersonal skills
  8. Must be proactive, result and customer service oriented

Job Description/Summary

  1. Provide technical support assistance to all TELE users in the campus
  2. Performs periodic preventive and remedial maintenance on all TELE equipment (e.g. Thin client computers, monitors, projectors, speakers, Audio/Video cabling system, and related peripherals)
  3. Assembles, installs, tests, and configures all TELE equipment
  4. Make an updated inventory of all the TELE equipment
  5. Provide assistance to the Technical Support team
  6. Acts as first level of technical support by troubleshooting problem and providing immediate help to users on various IT problems/concern s through walk-in, phone and email
  7. Performs and prioritizes other duties that may be assigned from time to time.

How to Apply: Application letter should be addressed to:

Atty. Antonio A. Ligon
Director
OPM

Send application letter and required documents listed below to personnel@dlsu.edu.ph, citing the reference number of the vacancy in the subject of the email.


  • Application Letter
  • Detailed Curriculum Vitae including a recent passport-sized photograph